Upgrading from 7.8.2 to 7.10.6 Error

I agree that having SSH access would make things easier but unfortunately thats not gonna be the case, at least for right now.

That said, the ownership numbers shown in FIlezilla do match the user number

With regards to the htaccess file, the last lines for mine is as follows

Options +FollowSymLinks RewriteEngine On RewriteBase / RewriteRule ^cache/jsLanguage/(.._..).js$ index.php?entryPoint=jslang&module=app_strings&lang=$1 [L,QSA] RewriteRule ^cache/jsLanguage/(\w*)/(.._..).js$ index.php?entryPoint=jslang&module=$1&lang=$2 [L,QSA] # END SUGARCRM RESTRICTIONS

We’re getting nowhere…

maybe you can look for more information in your borwser’s web console.

See any JavaScript errors that show there.
See the “network” tab for any requests failing

Have you fixed your issue ?

Got exactly the same issue on a fresh install :

All my /jsLanguage/ got a error 403 (Forbidden)

Even the Close png file :

dashletclose.png 403 (Forbidden)

Dont want to make the cache folder to 777 cause of security reason …