Upgrade Wizard - Fatal Error in include/SubPanel/SubPanelDefinitions.php on line 500

Hello,

After upgrading from SugarCRM CE 6.5.16 to SuiteCRM 7.0.2, the Upgrade Wizard in the Admin is broken.

We tried to upgrade to SuiteCRM 7.1. but after starting the Upgrade Wizard we get the folowing error message:

Fatal error: Class name must be a valid object or a string in …/include/SubPanel/SubPanelDefinitions.php on line 500

Please help

Hi Jog,

Did you have any non-upgrade safe customisations? Have you navigated to Admin -> Repair and performed a Quick Repair & Rebuild?

Thanks,

Will.

Hi Will,

Yes I have made a Quick Repair & Rebuild.

My installation is out of the box without any customisation.

I have also checked the directory permissions on the server, according to your former
comment in this forum to a similar problem.

By the way - SuiteCRM is great.

Kind regards
Jog