Upgrade SuiteCRM-Upgrade-7.4.x-to-7.6.7.zip

When I upload this I get the usual popup saying ā€œUploading Upgrade Packageā€.

This stays like this indefinitely and nothing happens.

When I change the php.ini file to change the upload_max_filesize to bigger (10M) then when I click on Admin I see none of the administration options.

Just the Suite CRM menu and the title of the page ā€œAdministrationā€.

Is there anybody that know how to fix this?

Is there anyone from Suitecrm that monitors these forms any more? If there is no support I will have to look for other software.

Yes these forums are still actively monitored, but these are community forums so not all questions are going to be answered by us. With the free time we have we try and answer as many questions that we can :slight_smile:

If thing like this happen during an upgrade best things to try are as followed:

  1. Log out of the system.
  2. Delete all the content from the cache/upgrades folder.
  3. Delete all the content from the upload/upgrades folder.
  4. In your database go into the upgrade_history table and delete the contents (I recommend only ever doing this if your upgrading immediately after)
  5. Quick Repair and rebuild
  6. Attempt the upgrade again

Cameron

Thank you for the reply - but I have just fixed it myself.

I increased the php memory limit and it fixed it.

Thanks

Glad you sorted it then