I have problem with upgrade from 7.6.10 to the last version.
Upgrade wizard break on the first step. I can’t reach second step (file upload form).
Suite CRM is hosted on cPanel shared account. I have root access to that server.
I have managed to update from 7.2 to 7.3.2, 7.3.2. to 7.4.4, 7.4.4 to 7.6.10… there was some problems but after I setup all recommended values in php.ini, everything was OK.
After every version change I have done quick repair and rebuild, and log out/in procedure.
Now I am stuck with the last step 7.6.10 to 7.7.9.
This is what is happening.
http://dcc4web.com/skitch2/suitecrm%20upgrade.gif
after that instance is normally accessible. Only upgrade wizard ends in this screen.
Procedures that I have tried: change permissions (755 and 775 for recommended folders and files)
Every attempt generate log:
- error log:
[26-Jan-2017 02:37:01 America/New_York] PHP Fatal error: Uncaught exception 'Exception' with message 'cron.php is CLI only.' in /home/xxxxxxxxxxx/public_html/include/utils.php:1623
Stack trace:
#0 /home/xxxxxxxxxxx/public_html/cron.php(49): sugar_die('cron.php is CLI...')
#1 {main}
thrown in /home/xxxxxxxxxxx/public_html/include/utils.php on line 1623
[26-Jan-2017 02:38:01 America/New_York] PHP Fatal error: Uncaught exception 'Exception' with message 'cron.php is CLI only.' in /home/xxxxxxxxxxx/public_html/include/utils.php:1623
Stack trace:
#0 /home/xxxxxxxxxxx/public_html/cron.php(49): sugar_die('cron.php is CLI...')
#1 {main}
thrown in /home/xxxxxxxxxxx/public_html/include/utils.php on line 1623
[26-Jan-2017 02:39:02 America/New_York] PHP Fatal error: Uncaught exception 'Exception' with message 'cron.php is CLI only.' in /home/xxxxxxxxxxx/public_html/include/utils.php:1623
Stack trace:
#0 /home/xxxxxxxxxxx/public_html/cron.php(49): sugar_die('cron.php is CLI...')
#1 {main}
thrown in /home/xxxxxxxxxxx/public_html/include/utils.php on line 1623
[26-Jan-2017 02:40:01 America/New_York] PHP Fatal error: Uncaught exception 'Exception' with message 'cron.php is CLI only.' in /home/xxxxxxxxxxx/public_html/include/utils.php:1623
Stack trace:
#0 /home/xxxxxxxxxxx/public_html/cron.php(49): sugar_die('cron.php is CLI...')
#1 {main}
thrown in /home/xxxxxxxxxxx/public_html/include/utils.php on line 1623
- Upgrade wizardlog:
Wed, 25 Jan 2017 18:35:20 -0500 [UpgradeWizard] - -----------------------------------------------------------------------------
Wed, 25 Jan 2017 18:35:20 -0500 [UpgradeWizard] - Upgrade started. At start.php
Wed, 25 Jan 2017 18:35:20 -0500 [UpgradeWizard] - at unlinkUWTempFiles()
Wed, 25 Jan 2017 18:35:20 -0500 [UpgradeWizard] - finished!
Wed, 25 Jan 2017 18:35:20 -0500 [UpgradeWizard] - resetting $_SESSION
Wed, 25 Jan 2017 18:35:24 -0500 [UpgradeWizard] - setting session variables...
Wed, 25 Jan 2017 18:35:24 -0500 [UpgradeWizard] - [At systemCheck.php]
Wed, 25 Jan 2017 18:35:24 -0500 [UpgradeWizard] - Starting file permission check...
Wed, 25 Jan 2017 18:36:07 -0500 [UpgradeWizard] - Finished file permission check.
Wed, 25 Jan 2017 18:36:07 -0500 [UpgradeWizard] - Starting database permissions check...
Wed, 25 Jan 2017 18:36:07 -0500 [UpgradeWizard] - Checking CREATE TABLE permissions...
Wed, 25 Jan 2017 18:36:07 -0500 [UpgradeWizard] - Checking INSERT INTO permissions...
Wed, 25 Jan 2017 18:36:07 -0500 [UpgradeWizard] - Checking UPDATE TABLE permissions...
Wed, 25 Jan 2017 18:36:07 -0500 [UpgradeWizard] - Checking SELECT permissions...
Wed, 25 Jan 2017 18:36:07 -0500 [UpgradeWizard] - Checking DELETE FROM permissions...
Wed, 25 Jan 2017 18:36:07 -0500 [UpgradeWizard] - Checking ALTER TABLE ADD COLUMN permissions...
Wed, 25 Jan 2017 18:36:07 -0500 [UpgradeWizard] - Checking ALTER TABLE CHANGE COLUMN permissions...
Wed, 25 Jan 2017 18:36:07 -0500 [UpgradeWizard] - Checking ALTER TABLE DROP COLUMN permissions...
Wed, 25 Jan 2017 18:36:07 -0500 [UpgradeWizard] - Checking DROP TABLE permissions...
Wed, 25 Jan 2017 18:36:07 -0500 [UpgradeWizard] - No permissions errors found!
Wed, 25 Jan 2017 18:36:07 -0500 [UpgradeWizard] - Finished database permissions check.
Wed, 25 Jan 2017 18:38:57 -0500 [UpgradeWizard] - setting session variables...
Wed, 25 Jan 2017 18:38:57 -0500 [UpgradeWizard] - -----------------------------------------------------------------------------
Wed, 25 Jan 2017 18:38:57 -0500 [UpgradeWizard] - Upgrade started. At start.php
Wed, 25 Jan 2017 18:38:57 -0500 [UpgradeWizard] - at unlinkUWTempFiles()
Wed, 25 Jan 2017 18:38:57 -0500 [UpgradeWizard] - finished!
Wed, 25 Jan 2017 18:38:57 -0500 [UpgradeWizard] - resetting $_SESSION
Wed, 25 Jan 2017 18:39:00 -0500 [UpgradeWizard] - setting session variables...
Wed, 25 Jan 2017 18:39:00 -0500 [UpgradeWizard] - [At systemCheck.php]
Wed, 25 Jan 2017 18:39:00 -0500 [UpgradeWizard] - Starting file permission check...
Wed, 25 Jan 2017 18:39:44 -0500 [UpgradeWizard] - Finished file permission check.
Wed, 25 Jan 2017 18:39:44 -0500 [UpgradeWizard] - Starting database permissions check...
Wed, 25 Jan 2017 18:39:44 -0500 [UpgradeWizard] - Checking CREATE TABLE permissions...
Wed, 25 Jan 2017 18:39:44 -0500 [UpgradeWizard] - Checking INSERT INTO permissions...
Wed, 25 Jan 2017 18:39:44 -0500 [UpgradeWizard] - Checking UPDATE TABLE permissions...
Wed, 25 Jan 2017 18:39:44 -0500 [UpgradeWizard] - Checking SELECT permissions...
Wed, 25 Jan 2017 18:39:44 -0500 [UpgradeWizard] - Checking DELETE FROM permissions...
Wed, 25 Jan 2017 18:39:44 -0500 [UpgradeWizard] - Checking ALTER TABLE ADD COLUMN permissions...
Wed, 25 Jan 2017 18:39:44 -0500 [UpgradeWizard] - Checking ALTER TABLE CHANGE COLUMN permissions...
Wed, 25 Jan 2017 18:39:44 -0500 [UpgradeWizard] - Checking ALTER TABLE DROP COLUMN permissions...
Wed, 25 Jan 2017 18:39:44 -0500 [UpgradeWizard] - Checking DROP TABLE permissions...
Wed, 25 Jan 2017 18:39:44 -0500 [UpgradeWizard] - No permissions errors found!
Wed, 25 Jan 2017 18:39:44 -0500 [UpgradeWizard] - Finished database permissions check.
Wed, 25 Jan 2017 18:51:17 -0500 [UpgradeWizard] - setting session variables...
Wed, 25 Jan 2017 18:51:17 -0500 [UpgradeWizard] - -----------------------------------------------------------------------------
Wed, 25 Jan 2017 18:51:17 -0500 [UpgradeWizard] - Upgrade started. At start.php
Wed, 25 Jan 2017 18:51:17 -0500 [UpgradeWizard] - at unlinkUWTempFiles()
Wed, 25 Jan 2017 18:51:17 -0500 [UpgradeWizard] - finished!
Wed, 25 Jan 2017 18:51:17 -0500 [UpgradeWizard] - resetting $_SESSION
Wed, 25 Jan 2017 18:51:20 -0500 [UpgradeWizard] - setting session variables...
Wed, 25 Jan 2017 18:51:20 -0500 [UpgradeWizard] - [At systemCheck.php]
Wed, 25 Jan 2017 18:51:20 -0500 [UpgradeWizard] - Starting file permission check...
Wed, 25 Jan 2017 18:52:08 -0500 [UpgradeWizard] - Finished file permission check.
Wed, 25 Jan 2017 18:52:08 -0500 [UpgradeWizard] - Starting database permissions check...
Wed, 25 Jan 2017 18:52:08 -0500 [UpgradeWizard] - Checking CREATE TABLE permissions...
Wed, 25 Jan 2017 18:52:08 -0500 [UpgradeWizard] - Checking INSERT INTO permissions...
Wed, 25 Jan 2017 18:52:08 -0500 [UpgradeWizard] - Checking UPDATE TABLE permissions...
Wed, 25 Jan 2017 18:52:08 -0500 [UpgradeWizard] - Checking SELECT permissions...
Wed, 25 Jan 2017 18:52:08 -0500 [UpgradeWizard] - Checking DELETE FROM permissions...
Wed, 25 Jan 2017 18:52:08 -0500 [UpgradeWizard] - Checking ALTER TABLE ADD COLUMN permissions...
Wed, 25 Jan 2017 18:52:08 -0500 [UpgradeWizard] - Checking ALTER TABLE CHANGE COLUMN permissions...
Wed, 25 Jan 2017 18:52:08 -0500 [UpgradeWizard] - Checking ALTER TABLE DROP COLUMN permissions...
Wed, 25 Jan 2017 18:52:08 -0500 [UpgradeWizard] - Checking DROP TABLE permissions...
Wed, 25 Jan 2017 18:52:08 -0500 [UpgradeWizard] - No permissions errors found!
Wed, 25 Jan 2017 18:52:08 -0500 [UpgradeWizard] - Finished database permissions check.
Thu, 26 Jan 2017 02:33:12 -0500 [UpgradeWizard] - setting session variables...
Thu, 26 Jan 2017 02:33:12 -0500 [UpgradeWizard] - -----------------------------------------------------------------------------
Thu, 26 Jan 2017 02:33:12 -0500 [UpgradeWizard] - Upgrade started. At start.php
Thu, 26 Jan 2017 02:33:12 -0500 [UpgradeWizard] - at unlinkUWTempFiles()
Thu, 26 Jan 2017 02:33:12 -0500 [UpgradeWizard] - finished!
Thu, 26 Jan 2017 02:33:12 -0500 [UpgradeWizard] - resetting $_SESSION
Thu, 26 Jan 2017 02:33:16 -0500 [UpgradeWizard] - setting session variables...
Thu, 26 Jan 2017 02:33:16 -0500 [UpgradeWizard] - [At systemCheck.php]
Thu, 26 Jan 2017 02:33:16 -0500 [UpgradeWizard] - Starting file permission check...
Thu, 26 Jan 2017 02:34:03 -0500 [UpgradeWizard] - Finished file permission check.
Thu, 26 Jan 2017 02:34:03 -0500 [UpgradeWizard] - Starting database permissions check...
Thu, 26 Jan 2017 02:34:03 -0500 [UpgradeWizard] - Checking CREATE TABLE permissions...
Thu, 26 Jan 2017 02:34:03 -0500 [UpgradeWizard] - Checking INSERT INTO permissions...
Thu, 26 Jan 2017 02:34:03 -0500 [UpgradeWizard] - Checking UPDATE TABLE permissions...
Thu, 26 Jan 2017 02:34:03 -0500 [UpgradeWizard] - Checking SELECT permissions...
Thu, 26 Jan 2017 02:34:03 -0500 [UpgradeWizard] - Checking DELETE FROM permissions...
Thu, 26 Jan 2017 02:34:03 -0500 [UpgradeWizard] - Checking ALTER TABLE ADD COLUMN permissions...
Thu, 26 Jan 2017 02:34:03 -0500 [UpgradeWizard] - Checking ALTER TABLE CHANGE COLUMN permissions...
Thu, 26 Jan 2017 02:34:03 -0500 [UpgradeWizard] - Checking ALTER TABLE DROP COLUMN permissions...
Thu, 26 Jan 2017 02:34:03 -0500 [UpgradeWizard] - Checking DROP TABLE permissions...
Thu, 26 Jan 2017 02:34:03 -0500 [UpgradeWizard] - No permissions errors found!
Thu, 26 Jan 2017 02:34:03 -0500 [UpgradeWizard] - Finished database permissions check.