Upgrade fail

Tried to do a backup to my local C drive. It failed. The message said that the directory existed but was not writable. No clue.

Then I decided that I would just download all of the contacts into a CSV file. That worked.

Then, I tried to upgrade to 7.7.9 and got this message:

Warning: Error while sending QUERY packet. PID=527540 in /home/compos24/public_html/CRM/include/database/MysqliManager.php on line 135

I just switched to Inmotion hosting. Do I need them to adjust a setting?

I think I am affected by the bug in campigns that keeps me from sending emails.

Thanks in advance.


You have to reset your permissions. Following this might help you :slight_smile:

Thank you! I’ll be trying this later today or tomorrow. I’ll post my results accordingly for everyone to see.
I really appreciate your help. Have a great day.


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