Upgrade fail at step 4

[tkovacs]

Hi!

I am trying to upgrade SugarCRM 6.5.16 to SuitCRM with the upgrade patch via Upgrade Wizard. I’ve done the necessary modifications in php.ini and everything, file permissions seem ok. I upload the zip, run the check, and then after Preflight Check was a success, when clicking next, the page just goes blank. The last thing I read in the UpgradeWizard.log is:

• file backup done.
  Tue, 18 Mar 2014 15:54:53 +0200 [UpgradeWizard] - Running pre_install()…
  Tue, 18 Mar 2014 15:54:53 +0200 [UpgradeWizard] - pre_install() done.
  Tue, 18 Mar 2014 16:03:10 +0200 [UpgradeWizard] - setting session variables…
  Tue, 18 Mar 2014 16:03:10 +0200 [UpgradeWizard] - [At commit.php]
  Tue, 18 Mar 2014 16:03:10 +0200 [UpgradeWizard] - Setting error_reporting() to E_ERROR while running upgrade

But then no error in sugarcrm.log.

So I don’t know what is the wrong with commiting…?
Can anybody help?

Thank you, Timea

[Will]

Hi Timea,

What is your Server/MySQL/PHP setup? Have you been able to upgrade successfully previously or is this your first upgrade?

Thanks,

Will.

[tkovacs]

Hi Will,

I am using WAMPserver 2.2; PHP 5.2.9; MySQL 5.5.24;

Yes I’ve been able to upgrade from version 6.3.1 to 6.5.16 trough version 6.4.6.

Thanks, Timea