Upgrade 7.8.30 to 7.11.5 Mired in Imap Errors

System Specifics:

SuiteCRM 7.8.30
Apache2.4 mpm_event

PHP Specifics:

PHP Version 7.1.30-1+ubuntu18.04.1+deb.sury.org+1
Enabled modules:

  • calendar
  • exif
  • gettext
  • mbstring
  • pdo
  • readline
  • sysvmsg
  • wddx
  • xsl
  • ctype
  • fileinfo
  • iconv
  • mysqli
  • pdo_mysql
  • shmop
  • sysvsem
  • xml
  • zip
  • curl
  • ftp
  • imap
  • mysqlnd
  • phar
  • simplexml
  • sysvshm
  • xmlreader
  • dom
  • gd
  • json
  • opcache (disabled via php.ini for upgrade)
  • posix
  • sockets
  • tokenizer
  • xmlwriter

Some Relevant Config
max_execution_time 3600
max_input_time 900
max_input_vars 1000
memory_limit 350M
post_max_size 100M
upload_max_filesize 100M
opcache.enable Off

Steps:

I created 2 test hosts to test upgrade to SuiteCRM 7.10.17 and 7.11.5 respectively. I did get the 7.10.17 to upgrade though it was very buggy until I did every repair possible, ran it in development mode, did a composer update, and danced a jig. The upgrade to 7.11.5 did not fare well.

My first upgrade attempt, it failed partway through with an error very similar to the following. Note that I get this error when entering the Upgrade screen and during preflight check. I did make it go away once with a composer update but it still came back during the actual upgrade process.

[Thu Jun 27 19:58:06.781288 2019] [proxy_fcgi:error] [pid 80508:tid 140227149645568] [client 127.0.0.1:23934] AH01071: Got error 'PHP message: PHP Warning:  include_once(/var/www/crm11.example.com/modules/UpgradeWizard/../../include/Imap/ImapHandlerFactory.php): failed to open stream: No such file or directory in /var/www/crm11.example.com/modules/UpgradeWizard/uw_utils.php on line 45\nPHP message: PHP Warning:  include_once(): Failed opening '/var/www/crm11.example.com/modules/UpgradeWizard/../../include/Imap/ImapHandlerFactory.php' for inclusion (include_path='/var/www/crm11.example.com:/var/www/crm11.example.com/include/HTMLPurifier/standalone:/var/www/crm11.example.com/include/..:.:/usr/share/php') in /var/www/crm11.example.com/modules/UpgradeWizard/uw_utils.php on line 45\n', referer: https://crm11.example.com/index.php?module=Administration&action=index

If I continue with the upgrade anyways, it fails part way through with the same error and a blank screen.

Before upgrade I have:

Ensured all permissions are set as,


sudo chown -R www-data:www-data .
sudo chmod -R 755 .
sudo chmod -R 775 cache custom modules themes data upload

Ran

sudo -u www-data composer update --no-dev --no-interaction --no-progress

I also tried rebuilding the upgrades folder by removing the upload/upgrades folder first.

Nothing seems to get rid of the problem and I am really out of ideas for things to try save for test the upgrade on a different web server.

I would be most grateful for any help and ideas.

So I went ahead and did one more test install. I found in my last run that some of the cache files from a previous failed upgrade test were not removed prior.

I turned on “Display stack trace of errors” before the upgrade attempt. The preflight check went off without the previous errors and everything seemed OK. When I ran the upgrade, the following is a snippet of the 140559 lines error stack trace that was generated and displayed during the upgrade. It leads me to believe it does not have anything to do with the Imap stuff, that code just happens to be the first of a large set of failures as a result of some other problem.


Warning: include_once(/var/www/crm11.example.com/modules/UpgradeWizard/../../include/Imap/ImapHandlerFactory.php): failed to open stream: No such file or directory occurred in /var/www/crm11.example.com/modules/UpgradeWizard/uw_utils.php on line 45 [2019-06-27 17:48:14] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/uw_utils.php[L:45](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/uw_utils.php[L:45](:include_once)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:57](:require_once)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Warning: include_once(): Failed opening '/var/www/crm11.example.com/modules/UpgradeWizard/../../include/Imap/ImapHandlerFactory.php' for inclusion (include_path='/var/www/crm11.example.com:/var/www/crm11.example.com/include/HTMLPurifier/standalone:/var/www/crm11.example.com/include/..:.:/usr/share/php') occurred in /var/www/crm11.example.com/modules/UpgradeWizard/uw_utils.php on line 45 [2019-06-27 17:48:14] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/uw_utils.php[L:45](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/uw_utils.php[L:45](:include_once)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:57](:require_once)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Warning: stat(): stat failed for upload/upgrades/patch/SuiteCRM-Upgrade-7.8.x-to-7.11.5-restore occurred in /var/www/crm11.example.com/include/upload_file.php on line 831 [2019-06-27 17:48:14] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
[L:](:StackTraceErrorHandler)
/var/www/crm11.example.com/include/upload_file.php[L:831](:stat)
[L:](UploadStream:url_stat)
/var/www/crm11.example.com/include/utils/sugar_file_utils.php[L:66](:is_dir)
/var/www/crm11.example.com/modules/UpgradeWizard/uw_utils.php[L:117](:sugar_mkdir)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:231](:commitMakeBackupFiles)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Warning: chmod(): UploadStream::stream_metadata is not implemented! occurred in /var/www/crm11.example.com/include/utils/sugar_file_utils.php on line 302 [2019-06-27 17:48:14] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
[L:](:StackTraceErrorHandler)
/var/www/crm11.example.com/include/utils/sugar_file_utils.php[L:302](:chmod)
/var/www/crm11.example.com/include/utils/sugar_file_utils.php[L:80](:sugar_chmod)
/var/www/crm11.example.com/modules/UpgradeWizard/uw_utils.php[L:117](:sugar_mkdir)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:231](:commitMakeBackupFiles)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Warning: chown(): UploadStream::stream_metadata is not implemented! occurred in /var/www/crm11.example.com/include/utils/sugar_file_utils.php on line 330 [2019-06-27 17:48:14] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
[L:](:StackTraceErrorHandler)
/var/www/crm11.example.com/include/utils/sugar_file_utils.php[L:330](:chown)
/var/www/crm11.example.com/include/utils/sugar_file_utils.php[L:84](:sugar_chown)
/var/www/crm11.example.com/modules/UpgradeWizard/uw_utils.php[L:117](:sugar_mkdir)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:231](:commitMakeBackupFiles)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Warning: stat(): stat failed for upload/upgrades/patch/SuiteCRM-Upgrade-7.8.x-to-7.11.5-restore//vendor/tuupola/slim-jwt-auth/src/JwtAuthentication occurred in /var/www/crm11.example.com/include/upload_file.php on line 831 [2019-06-27 17:48:27] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
[L:](:StackTraceErrorHandler)

...

Unknown Error (8192): Non-static method MetaParser::hasMultiplePanels() should not be called statically occurred in /var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php on line 697 [2019-06-27 17:48:28] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:697](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:578](EditViewMerge:getPanelIds)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:777](EditViewMerge:mergeMetaData)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:217](EditViewMerge:merge)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:185](SugarMerge:mergeFile)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:153](SugarMerge:mergeModule)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:279](SugarMerge:mergeAll)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Unknown Error (8192): Non-static method MetaParser::hasMultiplePanels() should not be called statically occurred in /var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php on line 611 [2019-06-27 17:48:28] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:611](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:579](EditViewMerge:getFields)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:777](EditViewMerge:mergeMetaData)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:217](EditViewMerge:merge)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:185](SugarMerge:mergeFile)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:153](SugarMerge:mergeModule)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:279](SugarMerge:mergeAll)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Unknown Error (8192): Non-static method MetaParser::hasMultiplePanels() should not be called statically occurred in /var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php on line 697 [2019-06-27 17:48:28] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:697](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:581](EditViewMerge:getPanelIds)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:777](EditViewMerge:mergeMetaData)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:217](EditViewMerge:merge)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:185](SugarMerge:mergeFile)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:153](SugarMerge:mergeModule)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:279](SugarMerge:mergeAll)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Unknown Error (8192): Non-static method MetaParser::hasMultiplePanels() should not be called statically occurred in /var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php on line 611 [2019-06-27 17:48:28] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:611](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/DetailViewMerge.php[L:76](EditViewMerge:getFields)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:777](DetailViewMerge:mergeMetaData)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:217](EditViewMerge:merge)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:185](SugarMerge:mergeFile)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:153](SugarMerge:mergeModule)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:279](SugarMerge:mergeAll)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Unknown Error (8192): Non-static method MetaParser::hasMultiplePanels() should not be called statically occurred in /var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php on line 697 [2019-06-27 17:48:28] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:697](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/DetailViewMerge.php[L:77](EditViewMerge:getPanelIds)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:777](DetailViewMerge:mergeMetaData)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:217](EditViewMerge:merge)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:185](SugarMerge:mergeFile)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:153](SugarMerge:mergeModule)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:279](SugarMerge:mergeAll)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Unknown Error (8192): Non-static method MetaParser::hasMultiplePanels() should not be called statically occurred in /var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php on line 611 [2019-06-27 17:48:28] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:611](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/DetailViewMerge.php[L:78](EditViewMerge:getFields)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:777](DetailViewMerge:mergeMetaData)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:217](EditViewMerge:merge)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:185](SugarMerge:mergeFile)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:153](SugarMerge:mergeModule)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:279](SugarMerge:mergeAll)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Unknown Error (8192): Non-static method MetaParser::hasMultiplePanels() should not be called statically occurred in /var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php on line 697 [2019-06-27 17:48:28] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:697](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/DetailViewMerge.php[L:95](EditViewMerge:getPanelIds)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:777](DetailViewMerge:mergeMetaData)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:217](EditViewMerge:merge)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:185](SugarMerge:mergeFile)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:153](SugarMerge:mergeModule)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:279](SugarMerge:mergeAll)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Unknown Error (8192): Non-static method MetaParser::hasMultiplePanels() should not be called statically occurred in /var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php on line 611 [2019-06-27 17:48:28] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:611](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/DetailViewMerge.php[L:96](EditViewMerge:getFields)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:777](DetailViewMerge:mergeMetaData)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:217](EditViewMerge:merge)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:185](SugarMerge:mergeFile)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:153](SugarMerge:mergeModule)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:279](SugarMerge:mergeAll)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Unknown Error (8192): Non-static method MetaParser::hasMultiplePanels() should not be called statically occurred in /var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php on line 697 [2019-06-27 17:48:28] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:697](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/DetailViewMerge.php[L:98](EditViewMerge:getPanelIds)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:777](DetailViewMerge:mergeMetaData)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:217](EditViewMerge:merge)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:185](SugarMerge:mergeFile)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:153](SugarMerge:mergeModule)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:279](SugarMerge:mergeAll)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Unknown Error (8192): Non-static method MetaParser::hasMultiplePanels() should not be called statically occurred in /var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php on line 611 [2019-06-27 17:48:28] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:611](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:575](EditViewMerge:getFields)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:777](EditViewMerge:mergeMetaData)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:217](EditViewMerge:merge)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:185](SugarMerge:mergeFile)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:153](SugarMerge:mergeModule)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:279](SugarMerge:mergeAll)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Unknown Error (8192): Non-static method MetaParser::hasMultiplePanels() should not be called statically occurred in /var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php on line 697 [2019-06-27 17:48:28] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:697](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:576](EditViewMerge:getPanelIds)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:777](EditViewMerge:mergeMetaData)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:217](EditViewMerge:merge)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:185](SugarMerge:mergeFile)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:153](SugarMerge:mergeModule)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:279](SugarMerge:mergeAll)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Unknown Error (8192): Non-static method MetaParser::hasMultiplePanels() should not be called statically occurred in /var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php on line 611 [2019-06-27 17:48:28] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:611](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:577](EditViewMerge:getFields)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:777](EditViewMerge:mergeMetaData)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:217](EditViewMerge:merge)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:185](SugarMerge:mergeFile)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:153](SugarMerge:mergeModule)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:279](SugarMerge:mergeAll)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Unknown Error (8192): Non-static method MetaParser::hasMultiplePanels() should not be called statically occurred in /var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php on line 697 [2019-06-27 17:48:28] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:697](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:578](EditViewMerge:getPanelIds)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:777](EditViewMerge:mergeMetaData)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:217](EditViewMerge:merge)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:185](SugarMerge:mergeFile)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:153](SugarMerge:mergeModule)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:279](SugarMerge:mergeAll)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Unknown Error (8192): Non-static method MetaParser::hasMultiplePanels() should not be called statically occurred in /var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php on line 611 [2019-06-27 17:48:28] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:611](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:579](EditViewMerge:getFields)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:777](EditViewMerge:mergeMetaData)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:217](EditViewMerge:merge)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:185](SugarMerge:mergeFile)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:153](SugarMerge:mergeModule)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:279](SugarMerge:mergeAll)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)
Unknown Error (8192): Non-static method MetaParser::hasMultiplePanels() should not be called statically occurred in /var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php on line 697 [2019-06-27 17:48:28] display_stack_trace caller, file: /var/www/crm11.example.com/include/utils.php line#: 3438
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:697](:StackTraceErrorHandler)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:581](EditViewMerge:getPanelIds)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/EditViewMerge.php[L:777](EditViewMerge:mergeMetaData)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:217](EditViewMerge:merge)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:185](SugarMerge:mergeFile)
/var/www/crm11.example.com/modules/UpgradeWizard/SugarMerge/SugarMerge.php[L:153](SugarMerge:mergeModule)
/var/www/crm11.example.com/modules/UpgradeWizard/commit.php[L:279](SugarMerge:mergeAll)
/var/www/crm11.example.com/modules/UpgradeWizard/index.php[L:296](:require)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:777](:include_once)
/var/www/crm11.example.com/include/MVC/View/views/view.classic.php[L:74](SugarView:includeClassicFile)
/var/www/crm11.example.com/include/MVC/View/SugarView.php[L:196](ViewClassic:display)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:371](SugarView:process)
/var/www/crm11.example.com/include/MVC/Controller/SugarController.php[L:318](SugarController:processView)
/var/www/crm11.example.com/include/MVC/SugarApplication.php[L:105](SugarController:execute)
/var/www/crm11.example.com/index.php[L:52](SugarApplication:execute)

There was no other output during the upgrade from the php or apache logs.

I think I may try it out again using non-fpm php. Failing that I will see if I can first upgrade to 7.10 and then upgrade to 7.11 from that.

As always, thanks for any help.