Upgrade 7.10.11 to 7.11.12 PHP error ‘upload_max_filesize’

Hi,

We have 2 instances of SuiteCRM with same version 7.10.11,both are hosted on same server but data and modules of both are different
While trying to upgrade Instances from 7.10.11 to 7.11.12 using the upgrae pack "SuiteCRM-Upgrade-7.10.x-to-7.11.12 ".
I can upgrade one instance seamlessly,while upgrade in the other fails while uploading the Upgrade package with message “*The file Size. Bytes is greated what is allowed by max_upload_filesize and/or post_max_size settings in php.ini.change the settings so that they are greater than Bytes and restart the webserver”
If it was setttings in php.ini fle i should get the error in both instances,but it happens in only 1 instance,we tried changing settings in php.ini file to 240M and the changes reflect in phpinfo,still i get same error message.
Tried changing Upgrades folder name,permissions etc but no luck

Will be thankful for any help in this regard.

Thanks in Advance

Hi, welcome to the Community! :tada:

Do your php.ini changes appear in the phpinfo that you download specifically from Admin / Diagnostics?

Try deleting these two folders and starting again:

cache/upgrades/temp

upload/upgrades/patch

Many Thanks for the reply.
Tried this but it didnt work.’
When i check UpgradeWizard log file i see the following error
Tue, 31 Mar 2020 19:58:26 +0000 [UpgradeWizard] - At upload.php
Tue, 31 Mar 2020 19:58:26 +0000 [UpgradeWizard] - finding new files for upgrade
Tue, 31 Mar 2020 20:00:07 +0000 [UpgradeWizard] - *** Potential error: patch found with either no ‘type’ or non-patch type [ upload://upgrades/module/AR_1.7.32_suite_basic.zip ]
Tue, 31 Mar 2020 20:00:08 +0000 [UpgradeWizard] - *** UW using [ ] as source for patch files.
Tue, 31 Mar 2020 20:06:34 +0000 [UpgradeWizard] - setting session variables…
Tue, 31 Mar 2020 20:06:34 +0000 [UpgradeWizard] - At upload.php
Tue, 31 Mar 2020 20:06:34 +0000 [UpgradeWizard] - finding new files for upgrade
Tue, 31 Mar 2020 20:06:43 +0000 [UpgradeWizard] - *** UW using [ ] as source for patch files.
Tue, 31 Mar 2020 20:15:23 +0000 [UpgradeWizard] - setting session variables…

Please help if you can
Thanks in advance
Regards

Can you please confirm this?

Another thing, it looks like you have a zip file under uploads/upgrade/modules that is confusing the installer, maybe you can try removing it.