Updating suitecrm from 7.10 beta 3 to stable version.

šŸ’¬ General Discussion
1

Hello everyone,
i 'm having problems trying to update from the 7.10 beta 3 to the last stable version. The system gives me an error:

Fatal error: Uncaught Error: Call to undefined method EmailAddress::getSendConfirmOptInEmailActionLinkDefs() in /web/htdocs/www.itimex.it/home/SUITE/cache/upgrades/temp/9L8gm1/SuiteCRM-Upgrade-7.10-to-7.10.2/modules/Accounts/metadata/detailviewdefs.php:51 Stack trace: #0 /web/htdocs/www.itimex.it/home/SUITE/modules/UpgradeWizard/SugarMerge/EditViewMerge.php(707): require() #1 /web/htdocs/www.itimex.it/home/SUITE/modules/UpgradeWizard/SugarMerge/EditViewMerge.php(756): EditViewMerge->loadData(ā€˜Accountsā€™, ā€˜modules/Accountā€¦ā€™, ā€˜/web/htdocs/wwwā€¦ā€™, ā€˜custom/modules/ā€¦ā€™) #2 /web/htdocs/www.itimex.it/home/SUITE/modules/UpgradeWizard/SugarMerge/SugarMerge.php(209): EditViewMerge->merge(ā€˜Accountsā€™, ā€˜modules/Accountā€¦ā€™, ā€˜/web/htdocs/wwwā€¦ā€™, ā€˜custom/modules/ā€¦ā€™, true) #3 /web/htdocs/www.itimex.it/home/SUITE/modules/UpgradeWizard/SugarMerge/SugarMerge.php(180): SugarMerge->mergeFile(ā€˜Accountsā€™, ā€˜detailviewdefsā€¦ā€™, true, true) #4 /web/htdocs/www.itimex.it/home/SUITE/modules/UpgradeWizard/SugarMerge/SugarMerge.php(150): SugarMe in /web/htdocs/www.itimex.it/home/SUITE/cache/upgrades/temp/9L8gm1/SuiteCRM-Upgrade-7.10-to-7.10.2/modules/Accounts/metadata/detailviewdefs.php on line 51

iā€™m not sure if iā€™m doing it correctly. Any help?

2

Sorry, are you upgrading to 7.10.2 or 7.10.3 which just came out today?

3

I was upgrading to 7.10.2.

4

You seem to be the only one having this problem, which is strangeā€¦

Maybe start by trying the new 7.10.3, perhaps you donā€™t get the same problem. Make sure you clear (or rename, just to be safe) the ā€œupload/upgrades/patchā€ directory before starting the upgrade, this will clear out any left-overs from previous failed upgrades.

You donā€™t happen to have any customizations to Email files, or any add-ons that might be interfering?

5

Hello,
i followed your suggestions , i renemed the patch folder and i tried to upgrade to 10.3. This is the error:

Fatal error: Uncaught Error: Call to undefined method EmailAddress::getSendConfirmOptInEmailActionLinkDefs() in 
/web/htdocs/www.itimex.it/home/SUITE/cache/upgrades/temp/XX9Y5s/SuiteCRM-Upgrade-7.10-to-7.10.3/modules/Accounts/metadata/detailviewdefs.php:51 
Stack trace: 
#0 /web/htdocs/www.itimex.it/home/SUITE/modules/UpgradeWizard/SugarMerge/EditViewMerge.php(707): require() 
#1 /web/htdocs/www.itimex.it/home/SUITE/modules/UpgradeWizard/SugarMerge/EditViewMerge.php(756): EditViewMerge->loadData('Accounts', 'modules/Account...', '/web/htdocs/www...', 'custom/modules/...') 
#2 /web/htdocs/www.itimex.it/home/SUITE/modules/UpgradeWizard/SugarMerge/SugarMerge.php(209): EditViewMerge->merge('Accounts', 'modules/Account...', '/web/htdocs/www...', 'custom/modules/...', true) 
#3 /web/htdocs/www.itimex.it/home/SUITE/modules/UpgradeWizard/SugarMerge/SugarMerge.php(180): SugarMerge->mergeFile('Accounts', 'detailviewdefs....', true, true) 
#4 /web/htdocs/www.itimex.it/home/SUITE/modules/UpgradeWizard/SugarMerge/SugarMerge.php(150): SugarMe in /web/htdocs/www.itimex.it/home/SUITE/cache/upgrades/temp/XX9Y5s/SuiteCRM-Upgrade-7.10-to-7.10.3/modules/Accounts/metadata/detailviewdefs.php on line 51

i have flat installation, no customizations .

6

Do you have anything in ā€œcustom/modules/accountsā€? It seems itā€™s trying to merge a new file with a an old one.

Anyway, I am inclined to think this is a bug - you can open an issue for it on GitHub with your error message. Thanks