Grow
1
I am still getting undefined fields on some of my modules, for example, in the Workflow module in Actions and Conditions.
TGR in this post (https://suitecrm.com/suitecrm/forum/feedback/27512-please-add-file-permission-instructions-via-ftp-to-documentation#90342) mentioned changing some permissions
'default_permissions' => array(
'dir_mode' => 02770,
'file_mode' => 0755,
'user' => 'your_web_server_user',
'group' => 'your_web_server_group',
),
But I am not sure what is meant by “your_web_server_user” and “your_web_server_group”
Could these undefined labels still be a permission thing?
In your .htaccess verify whether you have correct RewriteBase. It may be an issue.
Grow
3
Hi urdhvatech,
Thanks for the help. Is there some documentation I could follow about this please?
I found this post and then checked my htaccess file
https://suitecrm.com/suitecrm/forum/suitecrm-beta/5370-undefined-problem#20872
My file says the following
BEGIN SUGARCRM RESTRICTIONS
RedirectMatch 403 ..log$
RedirectMatch 403 /+not_imported_..txt
RedirectMatch 403 /+(soap|cache|xtemplate|data|examples|include|log4php|metadata|modules)/+..(php|tpl)
RedirectMatch 403 /+emailmandelivery.php
RedirectMatch 403 /+upload
RedirectMatch 403 /+.git
RedirectMatch 403 /+.cache/
RedirectMatch 403 /+Zend
RedirectMatch 403 /+tests
RedirectMatch 403 /+custom
RedirectMatch 403 /+vendor
RedirectMatch 403 /+jssource
RedirectMatch 403 /+service
RedirectMatch 403 /+build
RedirectMatch 403 /+lib
RedirectMatch 403 /+Api
RedirectMatch 403 /+RoboFile.php
RedirectMatch 403 /+composer.json
RedirectMatch 403 /+composer.lock
RedirectMatch 403 /+cache/+diagnostic
RedirectMatch 403 /+files.md5$
Options +SymLinksIfOwnerMatch
Options -Indexes
RewriteEngine On
RewriteBase /
RewriteRule ^cache/jsLanguage/(…_…).js$ index.php?entryPoint=jslang&modulename=app_strings&lang=$1 [L,QSA]
RewriteRule ^cache/jsLanguage/(\w)/(……).js$ index.php?entryPoint=jslang&modulename=$1&lang=$2 [L,QSA]
RewriteRule ^cache/jsLanguage/(……).js$ index.php?entryPoint=jslang&module=app_strings&lang=$1 [L,QSA]
RewriteRule ^cache/jsLanguage/(\w*)/(…_…).js$ index.php?entryPoint=jslang&module=$1&lang=$2 [L,QSA]
# --------- DEPRECATED --------
RewriteRule ^api/(.*)$ - [env=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteRule ^api/(.*?)$ lib/API/public/index.php/$1 [L]
# -----------------------------
RewriteRule ^Api/(.*)$ - [env=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteRule ^Api/access_token$ Api/index.php/access_token [L]
RewriteRule ^Api/V8/(.*?)$ Api/index.php/V8/$1 [L]
RewriteEngine On
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} (.+)/$
RewriteRule ^ %1 [R=301,L]
# END SUGARCRM RESTRICTIONS
Options +SymLinksIfOwnerMatch
RewriteEngine On
RewriteBase /
RewriteRule ^cache/jsLanguage/(.._..).js$ index.php?entryPoint=jslang&modulename=app_strings&lang=$1 [L,QSA]
RewriteRule ^cache/jsLanguage/(\w*)/(.._..).js$ index.php?entryPoint=jslang&modulename=$1&lang=$2 [L,QSA]
# --------- DEPRECATED --------
RewriteRule ^api/(.*)$ - [env=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteRule ^api/(.*?)$ lib/API/public/index.php/$1 [L]
# -----------------------------
RewriteRule ^Api/(.*)$ - [env=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteRule ^Api/access_token$ Api/index.php/access_token [L]
RewriteRule ^Api/V8/(.*?)$ Api/index.php/V8/$1 [L]
Header set ETag ""
Header set Cache-Control "max-age=2592000"
Header set Expires "01 Jan 2112 00:00:00 GMT"
ExpiresByType text/css "access plus 1 month"
ExpiresByType text/javascript "access plus 1 month"
ExpiresByType application/x-javascript "access plus 1 month"
ExpiresByType image/gif "access plus 1 month"
ExpiresByType image/jpg "access plus 1 month"
ExpiresByType image/png "access plus 1 month"
RewriteEngine On
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} (.+)/$
RewriteRule ^ %1 [R=301,L]
And my installation is at help.example.com
Please verify if your RewriteBase is correct?
If you are hosting live on any domain mostly it would be
RewriteBase /
If it is on a subdirectory ‘crm’ then it will be like
RewriteBase /crm