'Undefined' dialogue box appears when importing records

💬 General Discussion
1

I am running the latest version 7.5.1 on a Linux platform. On importing records (in to every module), I receive a dialogue box that just says ‘undefined’ when I select the option ‘Create new records and update existing record’.

I did wonder if this might be a permissions issue but they all look to be correct.

Any ideas what is causing this?

Many thanks in advance

2

Possible that the ‘RewriteBase’ value in your .htaccess in the CRM directory is pointing to a different directory than the name for the SuiteCRM directory.

This can happen if you move location or change the directory name.

It can cause undefined labels in other areas.

Thanks,

Will.

1 Like
3

Thanks Will, I appreciate your help.

I’ll have a look at this.

Regards

Jonnie

4

hi did you manage to solve this?