Unable to send email from suiteCRM

📦 Install & Upgrade Help
1

CentOS 6
Apache
Mysql
iptables OFF for testing
Installed in office with access available from outside the network.
Other clients in network send and receive mail.

Hello!

First I must say I am in LOVE with suitecrm having all the features i need.
I have an issue sending mail from any source godaddy, gmail, others…
I believe I am doing something wrong here or have had something misconfigured.
My server is running a minimal CentOS 6 install with all the php modules enabled, or at least i believe so, for apache. All my other server apps seem to be running fine. I also tested sendmail and was able to send an email although it does not appear suiteCRM is using this for outbound mail since the outbound server info is required.

I have done a fresh install of Version 7.0.2 and everything went smoothly except for the common error at the end of install once all the tables have been created.

When i attempt to send out an email with the test button I receive an.
Error:The following From address failed:

Also testing the individual user imap email setup it is not able to connect to the server either when I attempt to view my folder list.

So as a recap, It appears suiteCRM is unable to make any connection to any mail servers.

Maybe i have been on this for too long today and simply need a second head to remind me of a misconfiguration.

Any help would be much appreciated, and I would Gladly post a detailed how to install as a contribution as soon as I can get my environment stable.

Much thanks to the community!
-John

ps-it does not work even with my iptables turned off!

1 Like
2

Hi John,

What are the specifics of your Email Settings in Admin -> Email Settings?

If you wish to contribute to documentation, there is a wiki here.

Thanks,

Will.

3

My specifics are

From" Name: John
From" Address: “mygmailemail”
Choose your Email provider
Gmail X Yahoo! Mail Microsoft Exchange Other
SMTP Mail Server: smtp.gmail.com SMTP Port: 587
Use SMTP Authentication: YES Enable SMTP over SSL or TLS? SSL
Gmail Email Address “mygmailemail”
Gmail Password “mygmailpassword”

I have checked and double checked my settings.
Also I have checked my settings through the demo and they work.
I believe it is a problem with the install or my server config, any suggestions?

4

FIXED!!!

When I peformed my basic LAMP install i left out a few needed packages, this was found when searching for installation instructions for a CentOS sugarCRM install.


yum install mysql mysql-server httpd php php-devel php-gd php-imap php-ldap php-mysql php-odbc php-pear php-xml php-xmlrpc php-magickwand php-mapserver php-mbstring php-mcrypt php-mssql php-shout php-snmp php-soap php-tidy curl curl-devel perl-libwww-perl ImageMagick libxml2 libxml2-devel unzip wget -y

All these packages are needed, I skipped some of the libraries and php modules.

1 Like
5

Hi John,

Glad you got it working and thanks for sharing the instructions for other users.

Thanks,

Will.