Unable to Login SuiteCRM Portal

Hi

I am using the SuiteCRM Version 7.6.10 and getting the below error while login the SuiteCRM :

[Thu Sep 20 11:05:35 2018] [error] [client 1.1.1.1] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 1024 bytes) in /var/www/html/SuiteCRM/data/SugarBean.php on line 376, referer: http://1.1.1.1/SuiteCRM/index.php?module=Users&action=Login

Could you please help and guide what to do ? I have attached the screenshot also for reference.
I already set memory_limit = 512M in php.ini but still getting the above error in error_log.

Regards
Mohit Nichaal

You need to

  • edit the correct php.ini, there is more than one in your system

  • restart your web server

To find the php.ini for Scheduler jobs, type this on command line:

php -i | grep php.ini

To check the effective memory_limit for Scheduler jobs, type

php -i | grep php.ini

For the SuiteCRM app itself, there are different configurations, it runs through your web server: go in Admin / Diagnostic, choose only “phpinfo”, download, unzip, open the file and check location of php.ini and effective memory_limit setting.

But you might have a real memory problem due to some bug. We’ll check that after you conclude that your 512MB limit is effective in both PHP engines.

Thanks for your response and help.

Problem got resolved and now it is working fine.

Thank you so much.

Regards
Mohit Mohit Nichaal