Running 7.10.11, trying to upgrade. Originally uploaded 7.11.2, tried the upgrade, and haven’t been able to get to the second step.
I go to Admin, then Upgrade Wizard.
I turned on error logging, and got:
Warning : include_once(/home/gytic/public_html/crm/modules/UpgradeWizard/…/…/include/Imap/ImapHandlerFactory.php): failed to open stream: No such file or directory in /home/gytic/public_html/crm/modules/UpgradeWizard/uw_utils.php on line 45
Warning : include_once(): Failed opening ‘/home/gytic/public_html/crm/modules/UpgradeWizard/…/…/include/Imap/ImapHandlerFactory.php’ for inclusion (include_path=’/home/gytic/public_html/crm:/home/gytic/public_html/crm/include/…:.:/usr/lib/php:/usr/local/lib/php’) in /home/gytic/public_html/crm/modules/UpgradeWizard/uw_utils.php on line 45
I clicked “Next” then get:
Warning : include_once(/home/gytic/public_html/crm/modules/UpgradeWizard/…/…/include/Imap/ImapHandlerFactory.php): failed to open stream: No such file or directory in /home/gytic/public_html/crm/modules/UpgradeWizard/uw_utils.php on line 45
Warning : include_once(): Failed opening ‘/home/gytic/public_html/crm/modules/UpgradeWizard/…/…/include/Imap/ImapHandlerFactory.php’ for inclusion (include_path=’/home/gytic/public_html/crm:/home/gytic/public_html/crm/include/…:.:/usr/lib/php:/usr/local/lib/php’) in /home/gytic/public_html/crm/modules/UpgradeWizard/uw_utils.php on line 45
Fatal error : Uncaught Error: Class ‘ImapHandlerFactory’ not found in /home/gytic/public_html/crm/modules/UpgradeWizard/uw_utils.php:1171 Stack trace:
#0 /home/gytic/public_html/crm/modules/UpgradeWizard/systemCheck.php(165): checkSystemCompliance()
#1 /home/gytic/public_html/crm/modules/UpgradeWizard/index.php(296): require(’/home/gytic/pub…’)
#2 /home/gytic/public_html/crm/include/MVC/View/SugarView.php(818): include_once(’/home/gytic/pub…’)
#3 /home/gytic/public_html/crm/include/MVC/View/views/view.classic.php(72): SugarView->includeClassicFile(’/home/gytic/pub…’)
#4 /home/gytic/public_html/crm/include/MVC/View/SugarView.php(211): ViewClassic->display()
#5 /home/gytic/public_html/crm/include/MVC/Controller/SugarController.php(435): SugarView->process()
#6 /home/gytic/public_html/crm/include/MVC/Controller/SugarController.php(375): SugarController->processView()
#7 /home/gytic/public_html/crm/include/MVC/SugarApplication.php(113): SugarController->execute()
#8 /home/gytic/public_html/crm/index.php(52): SugarApplica in /home/gytic/public_html/crm/modules/UpgradeWizard/uw_utils.php on line 1171