Hi all.
I ran the install and then when I arrived at the dashboard the top blue header section is missing information. Nothing in the Plus Icon section and the User only has logout.
How can I get the top to show the relevant elements?
I did ask it to add demo data and nothing is showing
See image
@Dave_Wilkinson , Can you please open dev tools and share console logs?
Also Go to public/legacy and check if there are any errors in suitecrm.log file.
Please also share the suitecrm version along with apache and php version.
In my experience, most of the times its file permission related issue.
Hi. Sorry. There is no suitecrm.log file in public/legacy
But there are logs in the install.log and CHATGPT says that the issue is with the config file
But there is a config file in public/legacy
[2025-02-18 03:18:48] install.log.ERROR: Your config.php does not exist. This will be created on install. Path Checked: legacy/config.php [] []
Hello.
Thanks for helping. :.)
Video: SuiteCRM - 18 February 2025 | Loom
Verion 8.8 (latest at suiteCRM.com) PHP 8.1
I have 775 to folders and 664 to files.
It is a Cloudways PHP Application Apache/2.4.62 (Debian)
Run these 4 commands again from your suitecrm root directory:
Set the required permissions
If you are using the terminal you can do this by running:
find . -type d -not -perm 2755 -exec chmod 2755 {} \;
find . -type f -not -perm 0644 -exec chmod 0644 {} \;
find . ! -user www-data -exec chown www-data:www-data {} \;
chmod +x bin/console
Please have in mind that:
The user and group name (in the above example www-data ) needs to be replaced by the actual system user and group that your webserver runs under. This varies depending on your operating system. Common web server users are as follows:
www-data (Ubuntu Linux/Apache)apache (Linux/Apache)If the group name differs from the username apache is running with, you may need 0664 instead of 0644, and 2775 instead of 2755
Check if you have any error in the log files
/logs/Prod/
AND
/logs/legacy/
Also, browser console (shortcut F12)