Hi,
I guess it’s a stupid thing !
I try to install SuitCRM under apache 2.4, php7, Debian8.
I’ve already an apache instance named otherSite, and instance named crm. otherSite (port 80 and 443) is working well but I get the subject message when I try to install SuiteCRM for the first time and to configure it. The standard apache index.hmtl is also working well.
I follow instruction as described https://suitecrm.com/wiki/index.php/Installation
Any idea would be much appreciated.
A
Did you find a solution to this?
I have pretty much the exact same issue as the OP, any suggestions for how to proceed? I’m unable to launch the SuiteCRM installer.
To add further info:
I unzipped the files to the directory
/var/www/crmthen changed the ownership and permissions as advised in the installation instructions, so I now have the following:
/var/www/crm $ ls -l
total 1440
drwxr-xr-x 5 www-data www-data 4096 Apr 29 15:23 Api
drwxrwxr-x 4 www-data www-data 4096 Apr 29 15:31 cache
-rwxr-xr-x 1 www-data www-data 3477 Apr 29 15:23 campaign_tracker.php
-rwxr-xr-x 1 www-data www-data 3094 Apr 29 15:23 CODE_OF_CONDUCT.md
-rwxr-xr-x 1 www-data www-data 2862 Apr 29 15:23 composer.json
-rwxr-xr-x 1 www-data www-data 219611 Apr 29 15:23 composer.lock
-rwxr-xr-x 1 www-data www-data 4928 Apr 29 15:23 cron.php
-rwxr-xr-x 1 www-data www-data 2290 Apr 29 15:23 crossdomain.xml
drwxrwxr-x 4 www-data www-data 4096 Apr 29 15:23 custom
drwxrwxr-x 3 www-data www-data 4096 Apr 29 15:23 data
-rwxr-xr-x 1 www-data www-data 2240 Apr 29 15:23 dictionary.php
-rwxr-xr-x 1 www-data www-data 12879 Apr 29 15:23 download.php
-rwxr-xr-x 1 www-data www-data 2246 Apr 29 15:23 emailmandelivery.php
-rwxr-xr-x 1 www-data www-data 4816 Apr 29 15:23 export.php
-rwxr-xr-x 1 www-data www-data 965051 Apr 29 15:23 files.md5
-rwxr-xr-x 1 www-data www-data 2656 Apr 29 15:23 HandleAjaxCall.php
-rwxr-xr-x 1 www-data www-data 2222 Apr 29 15:23 ical_server.php
drwxr-xr-x 58 www-data www-data 4096 Apr 29 15:23 include
-rwxr-xr-x 1 www-data www-data 2371 Apr 29 15:23 index.php
drwxr-xr-x 6 www-data www-data 4096 Apr 29 15:23 install
-rwxr-xr-x 1 www-data www-data 32287 Apr 29 15:23 install.php
-rwxr-xr-x 1 www-data www-data 2275 Apr 29 15:23 json_server.php
drwxr-xr-x 3 www-data www-data 4096 Apr 29 15:23 jssource
drwxr-xr-x 9 www-data www-data 4096 Apr 29 15:23 lib
-rwxr-xr-x 1 www-data www-data 34539 Apr 29 15:23 LICENSE.txt
-rwxr-xr-x 1 www-data www-data 2157 Apr 29 15:23 log_file_restricted.html
-rwxr-xr-x 1 www-data www-data 2226 Apr 29 15:23 maintenance.php
drwxr-xr-x 2 www-data www-data 4096 Apr 29 15:23 metadata
drwxr-xr-x 3 www-data www-data 4096 Apr 29 15:23 ModuleInstall
drwxrwxr-x 119 www-data www-data 4096 Apr 29 15:23 modules
-rwxr-xr-x 1 www-data www-data 2751 Apr 29 15:23 pdf.php
-rwxr-xr-x 1 www-data www-data 306 Apr 29 15:23 php_version.php
-rwxr-xr-x 1 www-data www-data 3968 Apr 29 15:34 README.md
-rwxr-xr-x 1 www-data www-data 73 Apr 29 15:23 robots.txt
-rwxr-xr-x 1 www-data www-data 3458 Apr 29 15:23 run_job.php
drwxr-xr-x 12 www-data www-data 4096 Apr 29 15:23 service
drwxr-xr-x 2 www-data www-data 4096 Apr 29 15:23 soap
-rwxr-xr-x 1 www-data www-data 4007 Apr 29 15:23 soap.php
-rwxr-xr-x 1 www-data www-data 5901 Apr 29 15:23 SugarSecurity.php
-rwxr-xr-x 1 www-data www-data 154 Apr 29 15:23 sugar_version.json
-rwxr-xr-x 1 www-data www-data 2293 Apr 29 15:23 sugar_version.php
-rwxr-xr-x 1 www-data www-data 165 Apr 29 15:33 suitecrm_version.php
drwxrwxr-x 4 www-data www-data 4096 Apr 29 15:23 themes
-rwxr-xr-x 1 www-data www-data 6051 Apr 29 15:23 TreeData.php
drwxrwxr-x 2 www-data www-data 4096 Apr 29 15:23 upload
-rwxr-xr-x 1 www-data www-data 2248 Apr 29 15:23 vcal_server.php
-rwxr-xr-x 1 www-data www-data 2848 Apr 29 15:23 vCard.php
drwxr-xr-x 34 www-data www-data 4096 Apr 29 15:39 vendor
drwxr-xr-x 2 www-data www-data 4096 Apr 29 15:23 XTemplate
drwxr-xr-x 7 www-data www-data 4096 Apr 29 15:23 Zend
I’m using an apache server, I have another site in /var/www/othersite which works fine. I also have https set up for the domains.