SuiteCRM Report Error: Unable to Export

Hi All,

We are getting the error while exporting the report:

“Application is currently unable to handle this request.”

However when we try to export the report having less data, it’s working but in case of large report, it throws the error. I have increased the size (upload_max_filesize and post_max_size) in php.ini file as well, but no luck.

Kindly suggest.

Best regards,
Rachit

The php.ini entries I think would have more relevance here are

memory_limit
max_execution_time

You should also check both your logs. The PHP error log is where you’ll find the cause of your problem.

1 Like

Hi @pgr

Increment in memory_limit does the trick and we are able to export the report. However it is taking long time to execute.
The report size is just over 5MB, and it is taking more than a minute to export.
As of now, issue is rectified, but definitely worth checking to decrease the process time.

Many thanks!

You might need to check your database for overgrown tables, this is frequently a cause of performance issues.

Run the first query in this post and analyze the results