Suitecrm page not displaying after migration

SuiteCRM Forum - English Language SuiteCRM General Discussion
#1

i migrated suitecrm to another server. however i noted that when i logged in to suitecrm the page does not display correctly. i have repair the server but still no success. please help. i am running suite Version 7.9.4, Sugar Version 6.5.24 (Build 509)

please see the link https://www.acesolutionafrica.co.ke/suiteCRM/

please help

#2

i will appreciate any help to resolve this issue. thanks in advance.

#3

make sure
‘host_name’ =>
‘site_url’ =>

reflect the new server name in config.php

#4

Thank you sir for the advise. i have done the changes and also cleared the cache folder but the error still remains the same. please advise.

#5

Here are all steps to move CRM to a new server, make sure all steps were done.

http://support.sugarcrm.com/Knowledge_Base/Platform_Management/Moving_Sugar_to_Another_Server/

#6

thank you sir. i did exactly that and still no solution.http://www.acesolutionafrica.co.ke/suiteCRM/

#7

What is your version of OS, database, PHP, and web server?

Can you please check your permissions. It’s likely that your Web server simply cannot read the required files.

#8

Hi, when I looked at your server you seem to have a directory called suiteCRM2 like so

https://www.acesolutionafrica.co.ke/suiteCRM2/index.php?action=Login&module=Users

and that loads OK, there is no directory called suiteCRM, only suiteCRMOLD and suiteCRM2

Perhaps check your URL and the configuration of your webserver once again?

When I try to load https://www.acesolutionafrica.co.ke/suiteCRM2/index.php?action=Login&module=Users the login page comes up OK for me.

I hope this helps you.