SuiteCRM adaptability

SuiteCRM Forum - English Language SuiteCRM General Discussion
1

Hi all,

Quick question, i’m looking to make a simple CRM implementation with the following features:

  • customer registration : when customer is in store or on call

  • customer services management :
    - allow activation of services (from a stable portfolio) for customer - invoking external webservices
    - allow consultation of services active/in progress
    - allow update on services status by external systems (inbound webservices)

  • 3rd party systems integration (WebServices)

    • allow queries on customers
    • allow queries/creation of services

Can Suite CRM be used for this goal? going through the site it doesn’t seem possible.

Can you help ?

2

You can do all of this, but you would need to build lots of custom code.