I upgraded my SuiteCRM 7.1.5 to SuiteCRM 7.2 this evening. After everything, one of my custom modules throws an Ajax error whenever I try to access a record (Contact or Account) linked in the module. It did not do this when using 7.1.5.
Can you detail the errors? I would suggest downloading the latest downloads/upgrades from the download page, as a bug was addressed and a new package uploaded.
I’ve created a module in Studio (no external/custom coding). After performing the upgrade to 7.2 (the re-issue) and doing “Rebuild Relationships” and “Quick Repair and Rebuild”, I go into that module, it returns an all new error when I try to access the module:
“An error has occurred” is the title of the window that appears, and the content says, “{“content”:"”. That’s a new error since the re-issue; it was not doing that under the first issue of 7.2.
If I close that error box, and click the Contact/Account lookup for an existing Contact/Account, it returns the error I mentioned in my original post:
“An error has occurred” is the title of that window, and the content says, “Error retrieving record. This record may be deleted or you may not be authorized to view it.”
This error did not exist in 7.1.5 MAX, but does now in 7.2 and the 7.2 re-issue.
I’ve also run the upgrade from 7.14 to 7.2 & it looks delightful. (No more 125% to get a reasonable view on my browser :cheer: ).
It really is a breath of fresh air guys.
I did get a warning as below, however it doesn’t seem to be bothering anything yet.
Warning: include_once(/var/www/html/suitecrm/include/HTMLPurifier/standalone): failed to open stream: No such file or directory in /var/www/html/suitecrm/include/SubPanel/SubPanelDefinitions.php on line 499 Warning: include_once(): Failed opening ‘’ for inclusion (include_path=’/var/www/html/suitecrm/include/HTMLPurifier/standalone:/var/www/html/suitecrm/include/…:.:/usr/share/pear:/usr/share/php:modules/AOD_Index/Lib’) in /var/www/html/suitecrm/include/SubPanel/SubPanelDefinitions.php on line 499
As a matter of routine, I did a quick repair & rebuild after the installation.
The first thing I did notice was the “Print this page” option now includes some of the hidden code which looks unsightly. Anyone who sends such prints to others instead of reports would want to check that before upgrading (unless it’s just me).
Sample attached. (Running all of the repairs didn’t change it).
Now it’s time for a good drive to really test it on my own skin.
I have the same error after 7.1.5 to 7.2. See pic.
popup title window:
An error has occurred:
window contents:
{"content":"
It only happens with the responsive theme.
No issue on the first page or Activities/calendar.
Popup with error on any page with a list (Contacts, entities, leads and so on).
Same goes when entering any details page (Contacts, entities, leads)
I get a massive error every time I try to click on the name of a contact or lead. I think the most relevant part of the error is the following:
“{if !empty($fields.account_id.value)} {capture assign=“detail_url”}index.php?module=Accounts&action=DetailView&record={$fields.account_id.value}{/capture} {/if} {$fields.account_name.value} {if !empty($fields.account_id.value)}{/if} {if !empty($fields.account_id.value)}
Fatal error: Class ‘ext_rest_twitter’ not found in /home/tempoaknorth/public_html/suitecrm-7.2-max/include/connectors/sources/SourceFactory.php on line 64”
The Firefox DEVTools extensions gives me these errors:
uncaught exception: AjaxUI error parsing response
TypeError: $(...).footable is not a function
JS
style-min.js:26
TypeError: $(...).footable is not a function
How can we disable AJAX for that module?
By the way… that footer text is way over the top when dealing with copyright info!
Update:
I’m no longer have the error.
The page load do not include the long detailed info text at the footer (only the buttons for Suite/Sugar copyright)
I don’t know what I did to make that work!
(I only did several plain change languages, change theme and logout. Then it works!)
A few hundred downloads & only a few errors. You guys would have to be happy with that result?
I might take a try at a fresh install & import my stuff.
None of these issues applied to the Bitnami machine that I originally tested on & upgraded from 7.14 to 7.2
In fact, I use MS one-drive for documents, so I’m only just up to 10GB of data after a year & a bit. I could get away with a Bitnami stack for another year
For what it’s worth, I’ve downloaded & tried numerous CRM’s (& ERP’s) over 2 & 1/2 years & the only thing that stopped SugarCRM from being the best was the interface & reports.
I also have a fresh install and am experiencing the ext_rest_twtr not found error. Any updates on this?
{if strlen($fields.account_name.value) <= 0} {assign var=“value” value=$fields.account_name.default_value } {else} {assign var=“value” value=$fields.account_name.value } {/if} {$fields.account_name.value} {if !empty($value)}
Fatal error: Class ‘ext_rest_twitter’ not found in /home/public_html/include/connectors/sources/SourceFactory.php on line 64
the twitter.php file is there in …/ext/rest/twitter/