SuitCRM List View Not Displaying Correctly for Admin


I’m having an issue with SuitCRM’s ‘Account’ list view. I’ve successfully set up the list view with the desired fields and layout, but it’s not displaying correctly on the admin account. However, the list view is working fine on a sub-user account.

Here are some details:

  • I have configured the list view in the Studio settings, specifically under Accounts > Layouts > List View.

  • The list view is working as expected for a sub-user account.

  • However, when I log in as the admin user, the list view is not showing the customized fields and layout.

I’ve tried:

  • Clearing the cache and logging back in.
  • Reconfiguring the Account list view in Studio.

I would greatly appreciate any help in resolving this issue. Please let me know if you need any further information or if you have any suggestions.

Hey
if the said Admin has modified their listview using the column chooser
image

they will see the new columns in the hidden columns (inside the column chooser)

if you want to remove the Preferences go to the admin’s profile and click Reset User preferences and the listview will go back to the default view