Sugarcrm CE to SuiteCRM upgrade not working

Hello,

trying to upgrade a Sugar CE clean install to SuiteCRM and can’t get it to work. Have tried 6.5.20 to 7.1.5, 6.5.16 to 7.1.5 and 6.5.16 to 7.1.4 and all produce the same issue, once the install is complete. Everything goes fine but when the changes are applied the skin breaks (white pages with links to key functions but no proper skin) and I receive the following errors.

Any suggestions?

Warning: include_once(/home1/myhost/public_html/sales): failed to open stream: No such file or directory in /home1/myhost/public_html/sales/include/SubPanel/SubPanelDefinitions.php on line 499

Warning: include_once(): Failed opening ‘’ for inclusion (include_path=’/home1/myhost/public_html/sales:/home1/myhost/public_html/sales/include/HTMLPurifier/standalone:/home1/myhost/public_html/sales/include/…:.:/opt/php54/lib/php:modules/AOD_Index/Lib’) in /home1/myhost/public_html/sales/include/SubPanel/SubPanelDefinitions.php on line 499

Fatal error: Class name must be a valid object or a string in /home1/myhost/public_html/sales/include/SubPanel/SubPanelDefinitions.php on line 500

Question, why would you upgrade from a clean install of SugarCRM CE to SuiteCRM? why don’t do a clean install of SuiteCRM?

Maybe your upgrade didn’t went all the way did you follow the documentation regarding upgrading?

https://suitecrm.com/wiki/index.php/Upgrade

Best Regards

That’s true passion on upgrading …

Take the 6.5.15 version if you have to migrate data. If you have no data, it makes no sense.

The displayed problem I would not push for the upgrade. This looks like permissions.