The following schedulers have never run, and I’m not sure why. I noticed my AOD index isn’t building, as AOD search doesn’t work, so I guess it’s related to this:
Run Scheduled Reports last run never
Optimise AOD Index last run never
Perform Lucene Index last run never
The job logs on the schedulers page does say queued and then done, but it doesn’t actually seem to work.
The following reports are working fine:
AOP Check Inbound Mailboxes runs fine
Run AOW WorkFlow runs fine
Check Inbound Mailboxes runs fine
Run Nightly Process Bounced Campaign Emails runs fine
Run Nightly Mass Email Campaigns runs fine
Run Email Reminder Notifications runs fine
Clean Jobs Queue runs fine
Cron is working. This is the format I am using (1&1 shared server):
I had to modify the cron.php script to remove a couple lines of code:
Removed line 47-50 of cron.php
$sapi_type = php_sapi_name();
if (substr($sapi_type, 0, 3) != ‘cli’) {
sugar_die(“cron.php is CLI only.”);
}
Since the AOD scheduler isn’t running, that is probably why modules/AOD_Index/Index/Index/ only has read.lock.file. Any idea what I can do to get the scheduler to run for those and get the index building?
I’ve reset the schedulers and re-added them, did a repair and rebuild but no help.
This is my cron.php, which I’m assuming is pretty generic:
<?php
if(!defined('sugarEntry'))define('sugarEntry', true);
/*********************************************************************************
* SugarCRM Community Edition is a customer relationship management program developed by
* SugarCRM, Inc. Copyright (C) 2004-2013 SugarCRM Inc.
* SuiteCRM is an extension to SugarCRM Community Edition developed by Salesagility Ltd.
* Copyright (C) 2011 - 2014 Salesagility Ltd.
*
* This program is free software; you can redistribute it and/or modify it under
* the terms of the GNU Affero General Public License version 3 as published by the
* Free Software Foundation with the addition of the following permission added
* to Section 15 as permitted in Section 7(a): FOR ANY PART OF THE COVERED WORK
* IN WHICH THE COPYRIGHT IS OWNED BY SUGARCRM, SUGARCRM DISCLAIMS THE WARRANTY
* OF NON INFRINGEMENT OF THIRD PARTY RIGHTS.
*
* This program is distributed in the hope that it will be useful, but WITHOUT
* ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
* FOR A PARTICULAR PURPOSE. See the GNU Affero General Public License for more
* details.
*
* You should have received a copy of the GNU Affero General Public License along with
* this program; if not, see http://www.gnu.org/licenses or write to the Free
* Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
* 02110-1301 USA.
*
* You can contact SugarCRM, Inc. headquarters at 10050 North Wolfe Road,
* SW2-130, Cupertino, CA 95014, USA. or at email address contact@sugarcrm.com.
*
* The interactive user interfaces in modified source and object code versions
* of this program must display Appropriate Legal Notices, as required under
* Section 5 of the GNU Affero General Public License version 3.
*
* In accordance with Section 7(b) of the GNU Affero General Public License version 3,
* these Appropriate Legal Notices must retain the display of the "Powered by
* SugarCRM" logo and "Supercharged by SuiteCRM" logo. If the display of the logos is not
* reasonably feasible for technical reasons, the Appropriate Legal Notices must
* display the words "Powered by SugarCRM" and "Supercharged by SuiteCRM".
********************************************************************************/
//change directories to where this file is located.
//this is to make sure it can find dce_config.php
chdir(dirname(__FILE__));
require_once('include/entryPoint.php');
if(empty($current_language)) {
$current_language = $sugar_config['default_language'];
}
$app_list_strings = return_app_list_strings_language($current_language);
$app_strings = return_application_language($current_language);
global $current_user;
$current_user = new User();
$current_user->getSystemUser();
$GLOBALS['log']->debug('--------------------------------------------> at cron.php <--------------------------------------------');
$cron_driver = !empty($sugar_config['cron_class'])?$sugar_config['cron_class']:'SugarCronJobs';
$GLOBALS['log']->debug("Using $cron_driver as CRON driver");
if(file_exists("custom/include/SugarQueue/$cron_driver.php")) {
require_once "custom/include/SugarQueue/$cron_driver.php";
} else {
require_once "include/SugarQueue/$cron_driver.php";
}
$jobq = new $cron_driver();
$jobq->runCycle();
$exit_on_cleanup = true;
sugar_cleanup(false);
// some jobs have annoying habit of calling sugar_cleanup(), and it can be called only once
// but job results can be written to DB after job is finished, so we have to disconnect here again
// just in case we couldn't call cleanup
if(class_exists('DBManagerFactory')) {
$db = DBManagerFactory::getInstance();
$db->disconnect();
}
// If we have a session left over, destroy it
if(session_id()) {
session_destroy();
}
if($exit_on_cleanup) exit($jobq->runOk()?0:1);
If you disable all the AOD (AOD, both Optimise AOD Index and Perform Lucene Index )
Does the Scheduled Reports run ?
It can some times be if one of the scehduled tasks has a problem others might not run. might be worth checking permissions on the instance and the apache/php log to see if that points to any errors.
