SOAP Update Relationship Error after upgrade to 7.8.10

SuiteCRM Forum - English Language SuiteCRM General Discussion
1

After updagrade Suitecrm from 7.7.9 to 7.8.10 I have a error on updateting the relationships through Soap: Unknown error in SOAP call: service died unexpectedly.

This is the code that is failing:

return SugarCRM.set_relationship(SessionID, module_name, module_id, link_field_name, related_ids, name_value_list, delete);
2

Please provide more information:

Version of OS, database, PHP.

Any errors in upgradeWizard.log, suitecrm.log, php_errors.log, at the time of the upgrade, or at the time when the error shows?

3

Hi dear, I have two servers:
[ol]
[li] Centos 7.4, PHP 7.1.12, MariaDB 5.5.56, SuiteCRM 7.8.10 clean instalation. The error is: Unknown error in SOAP call: service died unexpectedly.
[/li]1. Ubuntu 14.04, PHP 5.6, MySQL 5.6.26, SuiteCRM 7.8.10 with upgrade from 7.7.9. I found a workaround is passing a Null in the “name_value_list” parameter.

return SugarCRM.set_relationship(SessionID, module_name, module_id, link_field_name, related_ids, Null, delete);

I think the problems is PHP 7.1 because I readed a post with similar problems.
Error Suitecrm with PHP 7.1

4

(Dear??!) :ohmy:

Maybe you can post on that Github issue to see what the developers say about your error, it does look similar.

5

Hi,

I found a solution to the problem, instead of passing Null to the parameter “name_value_list”, the following object is passed to it:


var nameValueList = new name_value [0] ;
return SugarCRM.set_relationship(SessionID, module_name, module_id, link_field_name, related_ids, nameValueList, delete);

This change works for both servers(with Php 5.6 and 7.1 ).

6

In which file is this?

Can you please open an issue for this on Github and post the solution there? Thanks

7

The code is my C# project, not in SuiteCRM files. This C# project works like a Proxy library (DLL) to sincronize data with a SSIS project. I’m using SOAP to the sincronization users and contacts with my enterprise application. In prior versions I don’t had any problem, apeared after the upgrade 7.8.10. I thinks changed the Soap version.

8

Ok! Thanks anyway, and I’m glad you were able to solve it!