Serious performance issue with suitecrm

📦 Install & Upgrade Help
1

Hi I have spotted quite a significant performance issue with suitecrm, it seems to be caused just by having a module installed regardless of whether its being used or not.

The module is for redis, but I have simply done a fresh install and in no way have I tried to use redis with suitecrm it just happens to be installed on the webserver.

When the redis module is enabled server response time jumps from under 1 second to around 25 seconds per page!!!

I have attached the exact version of the redis module, and I have recreated this using the standard xampp distribution from apachefriends.

I would assume it has something to do with suitecrm’s support for caches but on a fresh install this makes the software completely unusable,

thanks for the help,
Simon

2

Surly if suite is fine without the module then it suggests a problem with the redis module itself not Suite. I would take it up with the developer of the module.

3

I thought that initially, but if I setup suitecrm to use redis as a cache by adding settings to config_override.php the software works fine without any issues at all. My concern is that on many shared hosting as well as some redistributable packages of apache redis comes as standard as it did in my circumstances.

So surely a fresh install version of suitecrm that hasn’t been setup for redis, should not incur a massive performance issue just because the module is enabled on the server,