Send weekly email to user

đź’¬ General Discussion
1

How can we send a weekly email to users about their open cases? The emails should stop automatically once the case status is set to “Closed.”

Does anyone know how to do this?

2

Yes easy. Create a field like “notification date” and populate it on save for new records to be today +7 days.

Then create another workflow if “open” and notification date = today” send the email. AND update the record to today + 7 days.

Easy.

1 Like
3

I have question.

Can we do the below instead? :thinking:

  1. Repeated Runs: :white_check_mark:
  1. Run: Friday in the Scheduler
4

You don’t have control when it runs unless you code your own custom scheduled job. AOW workflows all run at the same time in the scheduler (most people have it set for every minute).