Hi,
Trying to run normal campaign function; created campaign, set target lists (test & default), set email template.
Run āsend testā and works ok.
Run āsend emailā and list queues but does not send.
Try sending via admin and nothingā¦
Can some assist?
M
Do you have cron jobs set up? Also check your scheduler in adminā¦ scheduler. and make sure you have a scheduled job to send email campaigns set up and itās running.
Iām having issues with Campaign Emails being sent off as well. Has been working fine for years, but weāre seeing tacky behavior now. Weāre running version 7.4.1.
cron is of course set up and scheduled task for sending email campaigns is running (Job Log shows ādoneā) every 5 minutes.
I have thousands of mails in the queue. Only 5 are marked as āin processā, and have been so for 30min.
=> So Scheduled Tasks is shown as having fired successfully, but emails arenāt being processed correctly.
These are pure text emails without any attachments.
Database is not busy with any running tasks.
How/where could I debug something like this?
On another instance running v7.7.4 the button to send queued Campaign Emails doesnāt work at all. And it even seems to mess up the automatic sending of Campaign mails.
Again: Any idea whatās going on or how to debug?
Whenever I have problems of a button not working, I try switching themes. For example, switch to SuiteP theme and see if the button works. Iāve had similar issues with other buttons depending on the theme.