Send Email Campaigns

Good morning,
I’m trying to understand why I can’t send email campaigns at a scheduled time.

I create the campaign, set the send date and time, and add the target list. However, the emails are never sent automatically—they are only sent if I go to “Admin > Queued Emails” and click “Send queued campaign emails”.

I have also set up the required CronJob in my cPanel (see image).

Where could the issue be? Thanks!

You can check whether the cron job is running correctly, by going in Admin / Schedulers, and clicking to enter specific jobs (the Campaigns one, but also take a look at others).

Look at the “Last Ran Successfully” field, and make sure it is in the correct timezone.


This is the job screen… It looks like the mass email sending job has never been executed.

Your cron entry is probably not entirely correct for your system.

I suggest adding the full php path, such as /etc/bin/php but you have to check your server to know what that is.

you can probably get the path from Admin / Diagnostics / phpinfo