Security Groups / Roles / working for user A but not for user B

💬 General Discussion
1

Hello,

I’ve got user A and user B.
Roles and Security Groups are the same.

I’ve created a report and added the security group Z (which A and B both are part of).

Both users cannot see the report.

Now I assign the report to user A. User A can now see the report, user B can’t.
Now I assign the report back to me. User A can still see the report, user B can’t.
Now I assign the report to user B. User A and user B can see the report.

So, after trying around a lot, I’ve found a workaround - but it’s quite bad.
After all steps I can login and logout, do a Quick repair, a Role repair - but nothing is helping.

Users can only see the report, AFTER I’ve assigned it to the individual user (and then I need to assign it back to me).

Where could this problem come from?

Thanks,
Chris

2

You should check the settings in Admin -> Security Suite Settings and check the inheritance/group settings are configured as required. If you’re still having issues it would be good to have information on your configuration, SuiteCRM version etc.

Thanks,

Will.

3

I’m not really sure how it should be configured.

Version 7.8.7

User A and B have both:
Role x
Sec Group y

Group x can see the reports assigned to group.

I add the sec group to my report and I was hoping that user A and B can see it now (due to role and sec group) but they can’t.
I assign the report to A, she can see it (B can’t).
I assign the report to B, he can see it (A still can).
I assign the report back to me, A and B still can see it.

So what happens there?
When I assign a report, it will inherit the user rights … but not the sec group rights?
The settings sound different in my opinion.