Search function does not work for non-letters

For example, if you have an account named “12Company” (without the double quotes) then using the search box you will only find this account when typing the exact name.

If you search for “1”, “12”, “12c”, “company”, or anything else you will not find this account.

Because of this the crm is very hard to use for our company.

Is there a way to fix this? That would help us a lot.

take a look at this https://suitecrm.com/forum/suitecrm-7-0-discussion/7547-searching-in-fields#26919

best regards

I already tried to use wildcards and that doesn’t work unfortunately.

For example, a search using “%company” won’t find the “12company” account.

Hello there,

what kind of search you use?
Wildcard works beautifully with the simple search.
The correct command is, however: ‘search_wildcard_infront’ => true,

Hi,

I’m using the global search at the right upper corner of the screen.
If you try my last example (create account 12company and search for company) then you will see it doesn’t work.

When using the simple search in the Accounts section it does work, but at our company we use the global search most of the time.

I already use the ‘search_wildcard_infront’ => true’ option, but it doesn’t work for non-numbers in the global search box.

Have 12company created and gets a result at 12, 12c, and company. I don`t use Wildcard in Global Search Field.
However, one must begin by saying that we are not using the Advanced Search AOD. This is disabled in us because the results are insufficient

2 Likes

I disabled AOD and now it’s working perfectly fine :slight_smile:

Apparently, AOD is selected by default.

Wieland, thanks a lot!