Scheduled Reports Not working

Hi Members,

I am facing one issue in scheduler reports.

I have done creating a reports in suitecrm 7.11 and i have configured to shoot a mail in scheduled reports but i am not able to receive a mail. I have configured my cron also still i cannot able to get a mail.

Can Anyone Guide me how to resolve this

Hi team,

Is there any idea how to resolve this.


  1. Starting cron of SuiteCRM from command line:
    sudo -u www-data php -f ./cron.php

  2. You may need to change the crontab file as recommended in the last line of “Admin->Schedulers”.
    * * * * * cd /var/www/suitecrm; php -f cron.php > /dev/null 2>&1

  3. If your SuiteCRM is working correctly, then the “dbconfig” array in the “config.php” file is right.

@p.konetskiy Hi i have done the above 3 points but still i am not able to get the reports


You create custom task for Scheduler. How you added the file(s) with php code to you SuiteCRM?

@p.konetskiy as i am new to this SuiteCRM i didn’t add any files with PHP Code to the SuiteCRM


You create an empty new task for the Scheduler. It is empty and does nothing.
Look at the file suitecrm.log. I don’t remember but maybe the log some records.

@p.konetskiy Thanks for the solution now my report is coming.But i have an another issue how can i send the dashboard chart report in schedular.


The task isn’t in Scheduler by default. You can write custom code for it.
Look at the documentation: Scheduled Tasks :: SuiteCRM Documentation