scheduled reports are not running

đź’¬ General Discussion
1

Working with the version

I added barios scheduled reports, with the execution confugation daily at 12:00 but none has been sent as scheduled, check the suitecrm logs but I did not find any errors looking in other logs and I found some.

  • PHP Fatal error: Smarty error: [in cache/themes/SuiteP/modules/AOR_Scheduled_Reports/SearchForm_popup_query_form.tpl line 95]: syntax error: unrecognized tag: $fields…name (Smarty_Compiler.class.php, line 446) in /home/tvg/public_html/subdomain_crm/include/Smarty/Smarty.class.php on line 1094

  • PHP Fatal error: Smarty error: [in cache/themes/SuiteP/modules/AOR_Scheduled_Reports/SearchForm_popup_query_form.tpl line 95]: syntax error: unrecognized tag: $fields…name (Smarty_Compiler.class.php, line 446) in /home/tvg/public_html/crm/include/Smarty/Smarty.class.php on line 1094

The cron is programmed correctly and is executed every minute normally, check also RUN REPORT GENERATION SCHEDULED TASKS and if it has the correct successful executions.

2

What is your version of SuiteCRM? And PHP?

3

suiteCrm version 7.9.17
Sugar VersiĂłn 6.5.25

PHP 7.1

4

Please try the suggestions here

https://suitecrm.com/suitecrm/forum/developer-help/15170-syntax-error-unrecognized-tag-fields-name

and tell me how it went.

5

Hi, thanks for answering

I already reviewed the post that you recommended, and make the recommended changes in it, even though the reports still do not come out.

Check again the suitecrm log but I found no errors.

The last execution of my scheduled report continues empty, although in RUN REPORT GENERATION SCHEDULED TASKS the last successful rejection continues appearing without problems.

6

I don’t know what else to suggest… :frowning:

unless you have XDEBUG enabled and can run this through a debugger to understand what’s really happening there…