Scheduled emails disappeared from the queue and didn't send.

💬 General Discussion
1

Hi Guys,

Yesterday after I have gotten the email scheduler to work, I tried to schedule a campaign email to be send to 10 people for review this morning at around 8am. However, this morning the queue or the campaign history had no trace of the 8am scheduled email was ever being send to the group of people and the queue is empty. Is there another default job scheduler that could have removed them overnight? I saw 10 emails sitting in the queue waiting to be send at 8am this morning before I headed home yesterday.

Thank you,

Nick

2

If they were cleared, someone must have deleted them, as there is no scheduler job to ‘clear’ emails.

Did no one receive the email?

Is there no trace of them being sent in the ‘View Status’ section of Campaigns?

Thanks,

Will.