(Run Report Generation Scheduled Tasks) failed in CRON run

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#1

Hi,
While i am running process work flow via scheduler. That scheduler status done but workflow process audit failed.
While Checking suitecrm log i am getting given below error.

Is this above error will affect work flow email.

#2

I believe the purpose of the task is to Generate Reports (from the Scheduled Reports module). It shouldn’t affect anything except Reports.

Take a look in php_errors.log to see what is going wrong with the job.

#3

Hi Pgr,
I have totaly 4 process work flow. 3 workflows are properly going mail from scheduler. But only one Process work flow running but it got failed.

#4

I’m sorry, I don’t understand exactly what you’re saying.

But the error you see in your logs is not related to any Workflows.

So if you have problems in a Workflow, just concentrate on trying different settings inside that Workflow.

#5

Hi pgr,
Given below lines php error logs for cron job scheduler.

Jobs are running in red hot linux os.

Help me to resolve the issue.

#6

You should try and solve that AOD error, maybe have a look at this:

https://pgorod.github.io/Reindex-AOD/

Anyway, it’s really strange that you have two different jobs failing, plus the workflows not running. Are you sure you haven’t messed up your permissions or something?

Maybe you could try a few repairs from Admin / Repair.

#7

I gave full permission for all folders.
I gave repair in admin panel. Then also workflow not working.

#8

Well if the Workflow is failing it should leave a message in suitecrm.log, no?

#9

Hi pgr,
I trying to clear for that AOD error but that time Internal server 500 error occuring.
I cleared AOD_Index and AOD_Indexevent table datas.
I renamed \modules\AOD_Index\Index\Index directory.

After that not able to access site itself.

Please help me to fix AOD index error.
#10

Did you delete the rows from the database tables, or did you delete the entire database tables?

If SuiteCRM doesn’t start, you must have errors in php_errors.log and suitecrm.log, check them out.

#11

I deleted only rows from database tables.

I checked suitecrm.log and php error log both files, Existing errors only it’s displaying. There is no new errors in log files.

#12

I am sorry, but I can’t help you troubleshooting without any information. I am sure the logs show something, maybe they’re not fatal errors, but they can give you a sense of what the code is doing when it crashes. You have to dig for some clues…