REST API v2 issue with suitecrm7.13 and php8

[jplebel]

Yes, php8.0.

From the compatibility matrix (Compatibility Matrix :: SuiteCRM Documentation), suitecrm 7.13 supports PHP 7.4 and 8.0.

Thanks,

[pgr]

Any way, if you can try running it with PHP 7.4 and the error goes away, it could be an interesting diagnostic to see if this is a PHP version problem or not.

[blqt]

It seems the problem is with function call_user_func_array that had a major change in PHP 8.

[jplebel]

Switching back to PHP 7.4 fixed the issue.

[sravanitedla]

Hi @pgr

We are facing same issue we are on php 8.0, SuiteCRM 7.13 & Rest API v4_1 doesnt work.But we have few systems connected with our CRM.

Is there any hotfix for this issue?

Thanks in advance for your help.

Regards,
Sravani

[crmspace]

Hi,
if you get the same error (Uncaught Error: Unknown named parameter $application_name) and you can’t downgrade php:

• file /service/core/REST/SugarRestJSON.php
• roughly line 94: look for the line $data = $json->decode($json_data);
• add these lines directly after the found line:

if(array_key_exists('application_name', $data)){
 unset($data['application_name'];
}

this is just a fast workaround, it solved a login issue I had in a sandbox system, but I didn’t test anything further than that. Maybe there is also an approved fix already on github.

[sravanitedla]

Hi @crmspace Thank you for responding , I tried your solution but i am unable to retrieve session id via Rest API v4_1

[crmspace]

@crmspace

if(array_key_exists('application_name', $data)){
 unset($data['application_name'];
}

I had to manually enter the code here, and I missed a bracket:

if(array_key_exists('application_name', $data)){
 unset($data['application_name']);
}

[sravanitedla]

@crmspace

service/core/REST

Hi @crmspace Missed your previous response , Yes I have added correct bracket but still there is no response from login method.

@crmspace / @pgr kindly suggest if i’m missing anything

[blqt]

I believe that in your REST call, the three parameter names should be
user_auth
application
and
name_value_list

these are named parameters of the REST login function and my guess is that application_name does not work with PHP 8 due to a change in call_user_func_array

[sravanitedla]

Hi @blqt , Thank you - I tried removing application_name param still it doesnt work.

Can you help me with working code if you have already.

Thank you in advance for your help.

Regards,
Sravani

[blqt]

Can you check your PHP error log?

[sravanitedla]

Hi @blqt ,

I have checked suitecrm.log , apache & php error log - I cant find any . Here’s the code i m using to retrieve the session id

<?php
$url = "{site_url}/service/v4_1/rest.php";
$username = "XXXX";
$password = "XXXX";

function call($method, $parameters, $url)
{
    ob_start();
    $curl_request = curl_init();

    curl_setopt($curl_request, CURLOPT_URL, $url);
    curl_setopt($curl_request, CURLOPT_POST, 1);
    curl_setopt($curl_request, CURLOPT_HTTP_VERSION, CURL_HTTP_VERSION_1_0);
    curl_setopt($curl_request, CURLOPT_HEADER, 1);
    curl_setopt($curl_request, CURLOPT_SSL_VERIFYPEER, 0);
    curl_setopt($curl_request, CURLOPT_RETURNTRANSFER, 1);
    curl_setopt($curl_request, CURLOPT_FOLLOWLOCATION, 0);

    $jsonEncodedData = json_encode($parameters);

    $post = array(
        "method" => $method,
        "input_type" => "JSON",
        "response_type" => "JSON",
        "rest_data" => $jsonEncodedData
    );

    curl_setopt($curl_request, CURLOPT_POSTFIELDS, $post);
    $result = curl_exec($curl_request);
    curl_close($curl_request);

    $result = explode("\r\n\r\n", $result, 2);
    $response = json_decode($result[1]);
    ob_end_flush();

    return $response;
}

//login -----------------------------------------
$login_parameters = array(
    "user_auth" => array(
        "user_name" => $username,
        "password" => md5($password) ,
        "version" => "1"
    ) ,
    "application_name" => "RestTest",
    "name_value_list" => array() ,
);

$login_result = call("login", $login_parameters, $url);
echo "<pre>";
print_r($login_result);

//get session id
$session_id = $login_result->id;
echo $session_id;

[blqt]

I’m surprised you don’t see anything in the PHP error log if it fails.
Can you try again after changing

“application_name” => “RestTest”,

to

“application” => “RestTest”,


[sravanitedla]

hi @blqt , that doesnt work too

[blqt]

That’s hard to help without seing the apache/php error log.
Also, are you sure the login/password are correct?

[crmspace]

Are you sure you’re dealing with the same error message like the OP? My code snippet should remove the application_name from the transformed json which is causing that error. If you get the same message, try removing "application_name" => "RestTest", from your $login_parameters.

[pstevens]

Watching! I just spent half a day trying to connect Mautic to SuiteCRM via API and couldn’t figure out the problem. I tried another working install of SuiteCRM to connect to and voila, no problems. Only difference is the installation is running 7.4. So I switched my new install from 8.0 to 7.4 and connected no problems. Both of these are test instances, so if I can help in any way troubleshoot the php8 problem. I’m happy to.

[pstevens]

Here’s what I found in my error logs:

[17-Aug-2023 13:06:28 America/New_York] PHP Fatal error: Uncaught Error: Unknown named parameter $application_name in /home/myserver/crm.myserver.com/suitecrm/service/core/REST/SugarRestJSON.php:94
Stack trace:
#0 /home/myserver/crm.myserver.com/suitecrm/service/core/SugarRestService.php(136): SugarRestJSON->serve()
#1 /home/myserver/crm.myserver.com/suitecrm/service/core/webservice.php(70): SugarRestService->serve()
#2 /home/myserver/crm.myserver.com/suitecrm/service/v4_1/rest.php(56): require_once(‘/home/pablostev…’)
#3 {main}
thrown in /home/myserver/crm.myserver.com/suitecrm/service/core/REST/SugarRestJSON.php on line 94
[17-Aug-2023 13:06:28 America/New_York] PHP Warning: Class “Google_Service” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:06:28 America/New_York] PHP Warning: Class “Google_Service_Resource” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:06:28 America/New_York] PHP Warning: Class “Google_Model” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:06:28 America/New_York] PHP Warning: Class “Google_Collection” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:06:28 America/New_York] PHP Fatal error: Uncaught Error: Unknown named parameter $application_name in /home/myserver/crm.myserver.com/suitecrm/service/core/REST/SugarRestJSON.php:94
Stack trace:
#0 /home/myserver/crm.myserver.com/suitecrm/service/core/SugarRestService.php(136): SugarRestJSON->serve()
#1 /home/myserver/crm.myserver.com/suitecrm/service/core/webservice.php(70): SugarRestService->serve()
#2 /home/myserver/crm.myserver.com/suitecrm/service/v4_1/rest.php(56): require_once(‘/home/pablostev…’)
#3 {main}
thrown in /home/myserver/crm.myserver.com/suitecrm/service/core/REST/SugarRestJSON.php on line 94
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Service” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Service_Resource” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Model” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Collection” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Fatal error: Uncaught Error: Unknown named parameter $application_name in /home/myserver/crm.myserver.com/suitecrm/service/core/REST/SugarRestJSON.php:94
Stack trace:
#0 /home/myserver/crm.myserver.com/suitecrm/service/core/SugarRestService.php(136): SugarRestJSON->serve()
#1 /home/myserver/crm.myserver.com/suitecrm/service/core/webservice.php(70): SugarRestService->serve()
#2 /home/myserver/crm.myserver.com/suitecrm/service/v4_1/rest.php(56): require_once(‘/home/pablostev…’)
#3 {main}
thrown in /home/myserver/crm.myserver.com/suitecrm/service/core/REST/SugarRestJSON.php on line 94
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Service” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Service_Resource” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Model” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Collection” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Fatal error: Uncaught Error: Unknown named parameter $application_name in /home/myserver/crm.myserver.com/suitecrm/service/core/REST/SugarRestJSON.php:94
Stack trace:
#0 /home/myserver/crm.myserver.com/suitecrm/service/core/SugarRestService.php(136): SugarRestJSON->serve()
#1 /home/myserver/crm.myserver.com/suitecrm/service/core/webservice.php(70): SugarRestService->serve()
#2 /home/myserver/crm.myserver.com/suitecrm/service/v4_1/rest.php(56): require_once(‘/home/pablostev…’)
#3 {main}
thrown in /home/myserver/crm.myserver.com/suitecrm/service/core/REST/SugarRestJSON.php on line 94
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Service” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Service_Resource” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Model” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Collection” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Fatal error: Uncaught Error: Unknown named parameter $application_name in /home/myserver/crm.myserver.com/suitecrm/service/core/REST/SugarRestJSON.php:94
Stack trace:
#0 /home/myserver/crm.myserver.com/suitecrm/service/core/SugarRestService.php(136): SugarRestJSON->serve()
#1 /home/myserver/crm.myserver.com/suitecrm/service/core/webservice.php(70): SugarRestService->serve()
#2 /home/myserver/crm.myserver.com/suitecrm/service/v4_1/rest.php(56): require_once(‘/home/pablostev…’)
#3 {main}
thrown in /home/myserver/crm.myserver.com/suitecrm/service/core/REST/SugarRestJSON.php on line 94
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Service” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Service_Resource” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Model” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Warning: Class “Google_Collection” not found in /home/myserver/crm.myserver.com/suitecrm/vendor/google/apiclient-services/autoload.php on line 21
[17-Aug-2023 13:07:16 America/New_York] PHP Fatal error: Uncaught Error: Unknown named parameter $application_name in /home/myserver/crm.myserver.com/suitecrm/service/core/REST/SugarRestJSON.php:94
Stack trace:
#0 /home/myserver/crm.myserver.com/suitecrm/service/core/SugarRestService.php(136): SugarRestJSON->serve()
#1 /home/myserver/crm.myserver.com/suitecrm/service/core/webservice.php(70): SugarRestService->serve()
#2 /home/myserver/crm.myserver.com/suitecrm/service/v4_1/rest.php(56): require_once(‘/home/pablostev…’)
#3 {main}
thrown in /home/myserver/crm.myserver.com/suitecrm/service/core/REST/SugarRestJSON.php on line 94
[17-Aug-2023 13:24:46 America/New_York] PHP Fatal error: Uncaught Error: Cannot use object of type OAuthToken as array in /home/myserver/crm.myserver.com/suitecrm/modules/OAuthTokens/OAuthToken.php:307
Stack trace:
#0 /home/myserver/crm.myserver.com/suitecrm/include/SearchForm/SearchForm2.php(700): displayDateFromTs(Object(OAuthToken), ‘TOKEN_TS’, ‘’, ‘SearchForm_basi…’)
#1 /home/myserver/crm.myserver.com/suitecrm/include/SearchForm/SearchForm2.php(139): SearchForm->_build_field_defs()
#2 /home/myserver/crm.myserver.com/suitecrm/include/SubPanel/SubPanelDefinitions.php(193): SearchForm->setup(Array, Array, ‘SubpanelSearchF…’, ‘basic_search’)
#3 /home/myserver/crm.myserver.com/suitecrm/include/SubPanel/SubPanelDefinitions.php(111): aSubPanel->buildSearchQuery(‘OAuthTokens’)
#4 /home/myserver/crm.myserver.com/suitecrm/include/SubPanel/SubPanelDefinitions.php(712): aSubPanel->__construct(‘tokens’, Array, Object(OAuthKey), false, false, ‘’, Array)
#5 /home/myserver/crm in /home/myserver/crm.myserver.com/suitecrm/modules/OAuthTokens/OAuthToken.php on line 307

[pgr]

There’s a related thread here

Rest API v4_1 is not working with my new setup i.e. php 8.0, SuiteCRM 7.13

That seems to solve it! I can successfully run the API call between Mautic and SuiteCRM with this line modified. Looks it’s it’s ChatGPT for the win! @pgr, if you think that makes sense, let me know and I’ll put in a PR. (this is a little more complex PHP than I’m comfortable with and I don’t totally understand the issue, other than this seems to make it work). I think that with call_user_function_array it’s expecting $data to be an indexed array when it’s an associative array. (PHP 8 chan…

I suggest we all continue the conversation there, it has some new information and a workaround.