Looking at the contacts module, I see there is a “reports to” field that seems to be linked to Leads. What exactly does this field do?
Look more closely - the “reports to” field links
- contacts to other contacts
- users to other users
That let’s you express hierarchies.
I am not sure, but I think it also has some effect when managing security rights - like letting manager’s see their subordinates’ records, under some circumstances.