reply or forward email

When I reply or forward email, the message body is empty, doesn’t contain the original message I would reply or forward.
suitecrm 7.9.7

Does it make a difference whether the this mail is imported into SuiteCRM or not?

When an email is imported, the text is complete.

I searched GitHub to see if this was a known issue, but I couldn’t find it. Maybe you should open it, and explain the difference with the case where the mail is imported…

done!
https://github.com/salesagility/SuiteCRM/issues/4486

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