I just recently inherited an installation of SuiteCRM Version 6.5.18 to support. Its hosted on a webhosting server I am working on getting the newest version in a test environment, but in the meantime I am trying to work out a few things that got brought to my attention by some of the users I support. Currently the products module comes up when a user goes to it but they are only able to see the text “Search for Product” and the create button. They can open a link to a product with no problem. Its just that clicking the Products module tab(http://websitename/index.php?module=AOS_Products&action=index) shows without the listing of the current products. The Products module shows with no problem as an admin, and a new user with no roles or groups can access it with no problems. I have removed all the roles and groups of the user I am trying to get the Product module displaying correctly for, and it still doesn’t show correctly. There are at least 2 users that have this problem.
I have disabled ajax for products, repaired roles, relationships, quick repair and rebuild, rebuild JS compressed files, but I cant figure it out. Please help.