Hello All,
I am trying to upgrade an old system with a lot of customization and after several false starts and fixes I am now getting stuck at the commit upgrade stage. When this happens I click on the next button to continue and nothing happens. It also appears as if all the style sheets have been removed. I don’t see php errors but I do see java script errors with messages like closeMenus is not defined (among other items). I did discover that the SuiteP theme was disabled and restored the files and reset the upgrade in the DB so that I could enable this theme and start again but I hit the same issue. Any suggestions on how to continue would be appreciated.
Which exact CRM7.10.x Version are you using? There were PHP7 support changes which are limiting the Old CRM7.8 files. You might need to enable PHP error logging to see where it is failing.
We are trying to go to 7.10.36 that seemed like the biggest jump we could do and then we would do another incremental upgrade to 7.13.4.
Hello Dave,
might be the issue.
Do you have those in git branches or similar?
Or can you identify and remove them from your installation?
The idea is:
- Remove all customization.
- Upgrade the system (watching compatibility matrix and server logs carefully)
- Re-apply the customizations on the new version and see whether anything is breaking
Do you have any modules installed, that might cause issues?
If your customisations are upgrade safe, get a Fresh Instance of 7.14.x and manually move all your custom modules and logic from custom folder to the new instance. Then later on you can move the DB to map. Thats one way of doing it.