Prevent deletion of records


I cannot figure out how to prevent a user from deleting any records.

I created a user-role and that role doesn’t allow a user to delete anything. However, a user is still able to delete a ‘Call Activity’ or any other record. The user is added to the user-role that doesn’t allow deletion. I also tried to rebuild user-roles … still users can delete anything they created. How can I prevent this?

thanks in advance,

Hi there,

Can you provide a screen shot of the access rights set for the role? If you set Delete to ‘None’ the user should not be able to delete any records, including their own.