Prevent deletion of records

Hi,

I cannot figure out how to prevent a user from deleting any records.

I created a user-role and that role doesn’t allow a user to delete anything. However, a user is still able to delete a ‘Call Activity’ or any other record. The user is added to the user-role that doesn’t allow deletion. I also tried to rebuild user-roles … still users can delete anything they created. How can I prevent this?

thanks in advance,
J

Hi there,

Can you provide a screen shot of the access rights set for the role? If you set Delete to ‘None’ the user should not be able to delete any records, including their own.

Thanks,

Will.