Page load in one minute

📦 Install & Upgrade Help
1

Hello,

I have installed suitecrm on mitualise server ovh. But when I load a page I have to wait more one minute.

It is write Server response time: 66.89 seconds. But the other websites works perfectly.

There is a mistake on my configuration ? Anybody know this problem and how to solves this ?

Thanks you in advance

2
3

Thanks. I will test these optimisations but it s strange this delay. I have record 0 informations. I just installed and page load in one minute

4

@digi

Welcome to community!

Do you use a proxy?

Is other websites working on this server too?

5

Yes, I installed suitecrm on subdomain. I have others website on subdomains and it s work perfectly

6

And I don’t use a proxy.

It’s really strange

7

@digi
As a variants:

  • Switch on log level debug or info in SuiteCRM. Look at the time in log file.
  • Do you use database on this server or on other server?
  • Look at trace network to your subdomains.
8

How to switch on log in suite crm please?

The database is on the same server

9

@digi

Admin -> System Settings

Снимок экрана 2021-05-26 в 14.19.02
Снимок экрана 2021-05-26 в 14.19.021310×924 69.8 KB

You can view log file also here.

10

Thanks.
I found this website and it’s solve my problem.

I dont’know why !

(https://support.sugarcrm.com/Knowledge_Base/Platform_Management/Improving_On-Site_Performance_With_PHP_Caching/#Disabling_External_Cache)

1 Like
11

@digi

It’s very strange. Which web server (apache, nginx, ect.)do you use?
Which version of SuiteCRM and PHP do you use?

12

The problem is with OVH mutualized server, I have seen this before…

https://community.suitecrm.com/search?q=ovh%20slow