Opacus Thunderbird plug in - on Linux(Ubuntu) - installs fine, does not work

SuiteCRM Forum - English Language SuiteCRM General Discussion
#1

I have been using the Opacus plug in for Thunderbird ever since started using SuiteCRM.

I use it on Mac and Windows.

I have decided to migrate, albeit slowly, to Ubuntu.

The Plug-in installs fine, all credentials are entered, but nothing.

All buttons show up. But, when I click on the “archive” button, nothing happens. No reaction from the computer.

I have tried this on two different computers. Same issue.

Anyone out there using Ubuntu running Thunderbird? Ideas on a fix?

I have been on the Opacus site, but no replies.

Thanks!

Joe

#2

Hello.

I’m using Opacus Icedove plugin on Debian and work fine. Sometimes I have to rewrite my password.

Regards

Miguel Angel

#3

Opacus makes two plugins for thunderbird and outlook syncing, so you might want to specify which one you’re trying to use.

I am using the archive-email plugin with icedove on Debian 8.5 and it’s working for me.

#4

Hi Joe,

select Tools then Opacus Plugin Preferences and just ensure that the SugarCRM URL is correct and both your user name and password are also correct (case sensitive)

#5

Hello

You are correct. There are two versions.

1.6.1
1.0.2

Both install fine and I can enter my url, name and password

1.6.1 just sits there are does not react at all, when I go to “archive” a message.

1.0.2 it errors are says that the URL: is no good.

I am using v7.5.x SuiteCRM
v45.x TBiurd Ubuntu

That is it.

I know that the URL, name and password work, because I use them in TBird on my Mac and windows machines, as well as my quickCRM app on my smart phone.

Is there one of the version of Opacus that I should use instead of the other? The differences that I noticed is the versinos of SugarCRM it works with.(in the descriptions.

Thanks

Joe

#6

I did try the url, name and password. I checked multiuple times.

Thanks
Joe