I work in a small startup team that is preparing for the use of SuiteCRM. We are absolutely enthusiastic about what works out of the box and what benefits the system will bring us.
I would like to ask you pros for advice on the following simple requirement: There should be a link which is sent to our leads via campaign email. If the Lead clicks on it, then a task should be created for the responsible user or just a notification should be sent to him (he will transform the user to an opportunity).
Was thinking of a custom entrypoint, but couldn’t find out which mail template variable contains the ID of the lead so that I can infer WHO clicked on the link. is it the totally wrong direction?
I would be very grateful for any advice on this matter!
Thank you, Thomas
SuiteCRM: Version 7.11.19 self hosted