Hello,
I can’t find in Studio the place to modify drop-down field for call reason reschedule.
In fact, “Out of Office” and “in a Meeting” are not enough. What about “No answer” or “Busy”, to say the least?
Can somebody please help me to modify this?
TIA,
jss
In Studio? Shouldn’t you be looking in Admin / Dropdown Editor?
Thank you for the hint, it’s solved now.
In fact, I’ve never used that option, furthermore and surprisingly, I even hadn’t noticed it before. I’ve always used Studio for customization including editing drop-downs. But that one is not showing-up there.
Thank you again.
Rgds,
jss