Not able to create a note

Create Note loads new white screen but does not load create note view ; just hangs

Notes > Create New Note

Set SuiteCRM log level to error > Mark Point > refresh from mark > no errors

Web Server log files :
Warning ip address 20529#0: *2762 FastCGI sent in stderr: “PHP message: PHP Warning: Redis::connect(): connect() failed: Connection refused in /var/www/vhosts/scrm.domainpath/include/SugarCache/SugarCacheRedis.php on line 102” while reading response header from upstream nginx error

Version 7.10.7
Sugar Version 6.5.25 (Build 344)

CentOS release 6.10
Server version: Apache/2.2.15 (Unix)
PHP 7.0.3 running as FPM served by nginx version: nginx/1.13.8
mysql Ver 14.14 Distrib 5.1.73, for redhat-linux-gnu (x86_64) using readline 5.1

I guess you should be looking for solutions on some Redis help site, that seems like a Redis configuration problem…

I’ve never seen that problem in these forums, sorry.