Not able to configure inbound mail setting

English Language - Forum
1

Hi ALL,

we are not able to configure inbound mail settings. I have entered all fields and when testing it is showing successful bit while saving we are getting alert of Invalid Value: Mail Server Protocol

I need support here.

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2

Hi, I am glad to answer this. You must use Another Mail Server Port Number like 587.

You can watch a video. where you can do lack of Inbound email setting.

3

Hi Vijay,

Thanks for your reply. Still i am getting same alert. pls confirm if we need to make any changes in config file as i am not able to save the setting. Getting Invalid Value: Mail server Protocol

4

Hi Prashant Jaiswal,
Thanks for a quick reply.
You use this Mail Server Port Number 993 and Enter in Username field in your email address.
Please try this.

5

Hi Vijay,

Still same error:

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6

Hi @pr854362,

Best to check if there are a specific port and the server address for the service you use for Emails.

For example fast mails settings are;

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What mail service are you using?

Thanks,
Mac

7

Hi Prashant,https://docs.suitecrm.com/admin/administration-panel/email/ Please read this documentation and follow the Step. Make sure you definitely configure the Inbound email setting.
Thanks

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