I have a new installation of SuiteCRM. Version information: Version 7.3 Sugar Version 6.5.20 (Build 1001)
When navigating to Contacts or other popups, I get a blank popup like in the attached file. Some have undefined buttons.
I’ve read the forum looking for help. I set the permissions to 775 for a whole bunch of folders as recommended elsewhere, and tried the quick repair and rebuild. Neither have helped this situation.
I’m not an advanced linux user nor website admin. I am using Cpanel to manage the back end, so I don’t really have command line access to a lot of tools.
Hi,
If possible, you could try this on different browsers, making sure to clear the cache before doing so.
If it doesn’t help, you could try Swapping to the other SuiteCRM theme.
If it still fails, while not entirely recommended, you can disable AJAX for the module that is causing issue.
You are able to do this by going to Admin > System Settings > “Configure AJAX User Interface” and dragging the Problem modules from the left over to the right and clicking save. Afterwards, clear your cache and do a Quick Repair/Rebuild.