New case default state is 'Closed' and can't chang

Hello again.

All my new cases have by default state ‘Closed’.

I tried changing it from studio but after saving and opening the field properties again it was unchanged.

I also edited the file

and changed there the default State but mysteriously after some minutes I checked again and it was changed again to ‘Closed’.

How can this happen?

Thanks for your help.


Hi George,

Please see this topic which will give you more information on this issue.



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