Hi,
I’ve not come across this issue myself at any point, but previous posts with similar issues do indeed point towards permissions issues.
As you said, you’ve checked permissions. I assume that you are referring to permissions on the CRM directory?
Just to double check, would it be possible to give a brief detail of what permissions you have running on the CRM Directory?
I also found a post that mentions setting permissions in a few files also.
If you navigate to the config.php file, and find the array:
'default_permissions' => array (
'dir_mode' => ,
'file_mode' => ,
'user' => '',
'group' => '',
),
Insert the following values:
'default_permissions' => array (
'dir_mode' => 1517,
'file_mode' => 420,
'user' => '<webservice user>',
'group' => '<webservice user>',
),
(Where I have entered , please enter the user in which the web service runs under. For example, this will likely be www-data for Ubuntu, or possibly apache or daemon for other Linux distros)
Then save, and run a Quick Repair and Rebuild.
If you do the above, are you still experiencing this issue?