My Quotes dashlet is giving error

💬 General Discussion
1

Hi all

I Have Installed SuiteCRM-7.0.1 in my local host it is very good open source
thanks

My quotes dashlet in home is not working when i click on edit icon it is giving the error

There was an error handling this request

please help me

Thanks,
Ajay

2

Hi there,

Can you please send a screenshot of your error/attach your sugarcrm.log file?

Thanks,

Will.

3


Thanks will for the reply

please find the attached screenshot and sugarcrm.log file.kindly check it and help me

Thanks
Ajay

4

Hi there,

Have you tried disabling AJAX for the Quotes module? To do this navigate to Admin -> System Settings -> Configure AJAX User Interface and move Quotes from the enabled to disabled panel and save.

Thanks,

Will.

5

Thanks Will Again for the reply

i have tried disabling the Ajax Module for the Quotes Module it is not working
Please help me in giving the Solution.

Thanks,
Ajay

6

Just guess…

Try to move from daslet default column with numbers - do it in studio.

tell the result

7

Hi

Thanks kir for the reply

i am unable to find the dashlet default column with numbers in studio
can you guide me how to do it

Thanks,
Ajay

8

Go to studio
in the left column with modules open tree nodes:
opportinities -> Layouts -> Sugar Dashlet -> Sugar Dashlet Listview <- press it
move num field from ‘default’ to ‘available’ or even better ‘hidden’
then press ‘Save & Deploy’

9

Thanks Again for the reply Kir

i have followed the steps given by you ,it is not working

Thanks,
Ajay

10

Hi ajaykumar,

I think Kir meant to direct you to Quotes -> Layouts -> Sugar Dashlet -> Sugar Dashlet Listview instead of the Opportunities module in Studio.

Have you tried this for Quotes?

Thanks,

Will.

11

Hi

i have tried for Quotes Modules only through studio,it is not working,it is still giving the error.Help me to give me the solution

Thanks

Ajay

12

Hi

I Have got solved by the changing the variable name billing account to billing_account in line no 38 of
modules/aos_quotes/metadata/dashletviewdefs.php by firebug tool

and

i have added a line $layout_def[‘rname’]=""; in the function private function displayInputQuery($layout_def)
{
$layout_def[‘rname’]="";
$title = $layout_def[‘rname’];

}
in the following
include\generic\SugarWidgets\SugarWidgetFieldrelate.php

Thanks,
Ajay

13

Hi ajaykumar,

Thank you for reporting the issue and we are glad you have found a resolution.

Regards,

Will.

1 Like
14

Thanks will